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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Lagos Metropolitan Development and Governance Project

    Registration: 91-Annexes to the Notice of Non-Registration - Request for Inspection, Management Action Plan, related documents (English)

    ...REQUEST FOR REGISTRATION OF IPN REQUEST RQ 13/09 I write with reference to the letter dated 25 June 2014 requesting registration of a Request for Inspection of the Lagos Metropolitan Development and Governance Project (Project ID: P071340) originally filed and dated on 30 September 2013. The project-affected persons who signed the 25 June 2014 letter have instructed me to act on their behalf before this Honourable Panel. The signatories to that letter include two of the original requeste...

    WB Inspection Panel - Nigeria - 2013
  2. Complaint > Power Development Project

    Management Response: 87-Management Response (English)

    ...REQUEST 3. The Request for Inspection was submitted by 103 indigenous and non-indigenous families in three villages of Sindhuli District supported by a coalition of civil society or- ganizations and individuals (“the Requesters”). The Requesters have authorized an advo- cate at the Lawyers’ Association for the Human Rights of Nepalese Indigenous Peoples (“LAHURNIP”) to represent them. 4. Attached to the Request are: (i) A copy of the email addressed to the Inspection...

    WB Inspection Panel - Nepal - 2013
  3. Complaint > Rio Bogota Environmental Recuperation and Flood Control Project

    Filing: 108-Request for Inspection

    ...President of the Republic - Dr. Juan Manuel Santos Calderón - President; Office of the Mayor of Bogota - Dr. Enrique Peñaloza - Mayor; Administrative Tribunal of Cundinamarca - Dr. Nelly Villamizar - Judge; CAR Cundinamarca - Dr. Nestor Franco - Director General; SAD - Department of Environment - Secretary; IDRD - Director; Water and Sewerage Company of Bogota [Empresa de Acueducto y Alcantarillado de Bogotá] - Management; Congress of Colombia - Senators; House of Representatives of Col...

    WB Inspection Panel - Colombia - 2016
  4. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Eligibility: 22-Management Report and Recommendation (English)

    ...Request for Inspection (Request) was submitted to the Inspection Panel (the Panel) on March 22, 2001 by Mr. Ngarlejy Yorongar, a Member of Parliament in Chad’s National Assembly, who was acting for himself and on behalf of more than 100 residents (the “Requesters”) in the vi- cinity of three fields of the Petroleum Development and Pipeline Project area (Cantons of Mian- doum, Komé, Béro, Mbikou, Bébédjia and Béboni, all in the Sub-Prefecture of Bébédjia), Republic of Chad (Map 1). The Requesters...

    WB Inspection Panel - Chad - 2001
  5. Complaint > Lonmin-02/Marikana

    Filing: Complaint regarding Lonmin project

    ...requested and been allowed to participate in the selection of independent consultants for water and air quality monitoring.” “Social Development The bulk of Lonmin operations is located in the Marikana area, east of Rustenburg in the North West Province. Affected areas fall into either the Madibeng or Rustenburg Local Municipalities. There is one main Traditional Authority present in the affected area, namely the Bapo Ba Mogale. The Greater Lonmin Community, which comprises those communities and...

    IFC Compliance Advisor/Ombudsman - South Africa - 2015
  6. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA and how IFC/MIGA assured itself/themselves of a project’s E&S performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s environmental and social (E&S) performance. In the context of a CAO compliance investigation, at issue ...

    IFC Compliance Advisor/Ombudsman - Armenia - 2017
  7. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Compliance Report: Inspection Panel Investigation Report(English)

    ...Request 1. This Investigation Report (the “Report”) addresses the Request for Inspection (the “Request”) of the Democratic Republic of Congo (DRC) Second Additional Financing (the “Project” or “AF2”) for the High-Priority Roads Reopening and Maintenance Project (“Pro- Routes”). The Request, submitted by community members (the “Requesters”) living in Goma and its vicinity in DRC was received by the Inspection Panel (the “Panel”) on August 3, 2017.1 It alleged the Bukavu-Goma road works cau...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  8. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Eligibility: Eligibility Assessment Report

    ...requested are EPS documents, and therefore your request should be directed to EPS.”312 The next day, CEKOR requested information on how the EBRD’s due diligence process took the requested documents into account and why other serious problems were not included in the scope of the Project.313 On 19 March 2012, the EBRD emailed CEKOR stating that the due diligence process involved site visits and document review of EIAs and others, but that the documents requested by CEKOR on 7 February 2012 “are a...

    EBRD Project Complaint Mechanism - Serbia
  9. Complaint > Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit

    Compliance Report: Investigation Report (English)

    ...requested that the Bank provide additional funding. By February 1987, all reports indicated no progress. 5. A review by the Bank in May 1987 was rather more concerned about the project as a whole: NEA’s compliance with the agreements reached in prior reviews was described as “extremely poor.” This was followed by a statement in July 1987 to the Bank that “the above consultants would not be asked to develop a resettlement action plan, as the project does not envisage the resettlement of per...

    WB Inspection Panel - Nepal - 1994
  10. Complaint > Eskom Investment Support Project

    Eligibility: 65-Management Report and Recommendations (English)

    ...Request for Inspection vi. The Request for Inspection was submitted by groundWork and Earthlife Africa, two non-governmental organizations based in South Africa, acting as representatives of community members living in the Lephalale area (the “Requesters”). The Request was received before the loan for the EISP was presented for Board consideration and approval, and therefore no disbursement had been made at the time. The Request mainly pertains to Component A of the EISP, which is the const...

    WB Inspection Panel - South Africa - 2010
  11. Complaint > Productive Infrastructure Program - Request II: Caracol Industrial Park (MICI)

    Filing: Complaint

    ...requests a new, meaningful, consultation process, explaining the current environmental and social risks and impacts and facilitating the affected communities’ input into how those will be managed. If the parties are not able to agree on a solution, we request that the complaint proceed to Compliance Review. We do not request confidentiality. This complaint is expanded under five headings: I. Overview of this complaint ...........................................

    IDB Independent Consultation and Investigation Mechanism - Haiti - 2017
  12. Complaint > Kosovo Power Project (Proposed)

    Filing: 78-Request for Inspection (English)

    ...Requests We request the Inspection Panel to closely analyse all abovementioned complaints identified and analyzed in details in Annex “Technical Annex to the Request for Inspection on the Proposed Kosovo Power Project”. This Annex should be considered a composite part of the complaint. We request the Inspection Panel to immediately review the complaint and request the Board of the World Bank to immediately address all demands and concerns raised on the concerned projects. ...

    WB Inspection Panel - Kosovo - 2012
  13. Complaint > National Drainage Program Project

    Management Action Plan: 34-Second Management Progress Report Annex (English)

    ...Request for Inspection to the Inspection Panel of WAPDA on September 10, 2004. The Request raised issues most of which related to the prior LBOD Stage 1 Project, which closed in 1997. The location and component of the LBOD Project is shown in Fig.1. The Requesters claimed that the LBOD system was faulty and they had incurred losses because of its poor design. The Requesters claimed that the Bank had failed to observe or had otherwise violated various provisions of its own operational Policies an...

    WB Inspection Panel - Pakistan - 2004
  14. Complaint > West African Gas Pipeline Project

    Management Action Plan: 40-Third Management Progress Report

    ...requested by many communities. A program of livelihood assistance to support the income and production of Project displaced households and enterprises, that detailed study may show are falling below the bar of ‘no worse off’. (c) Environmental and safety compliance. Major actions under the MAP have been completed; however, with the project transitioning into operations, a number of activities, such as translation of Environmental Management Plan (EMP) for the operations phase, co...

    WB Inspection Panel - Ghana, Nigeria - 2006
  15. Complaint > Ficohsa-02/Tela

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private-sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org. Second Compliance Monitoring Report – IFC Investment in Ficohsa, Honduras (June 2019) 4 Table of Contents Acronyms .........................

    IFC Compliance Advisor/Ombudsman - Honduras - 2019
  16. Complaint > Ficohsa-01/ CAO Vice President Request

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private-sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org. Second Compliance Monitoring Report – IFC Investment in Ficohsa, Honduras (June 2019) 4 Table of Contents Acronyms ..................................

    IFC Compliance Advisor/Ombudsman - Honduras
  17. Complaint > Ecodevelopment Project

    Filing: 11-Request for Inspection (English)

    ...Request to review Nagarhole Eco Development Plan, stop funding inm1ediately, your intervention urged. ' We the members ~f-NAGARHOLE BUDAKATIU HAKKU STAPANA SAMITHl (Nagarhole Tribals Rights Restoration Co.nmUttee) herewith record our protest against the proposed Nagarhole Eco Development plan & tribal rehabilitation supported by World Bank and implemented through Karnataka Forest Department which...

    WB Inspection Panel - India - 1998
  18. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Filing: 103-Request for Inspection

    ...request the Inspection Pane1 to recommend t~ the World Bank's Executive Directors to carry out an 1nvestigation on these matters.· . Klnd Regards, Rag·i p Gr~jceveJ, Head of the Community still residing in Old Hade 0037744298215 ~ . Old Hade, Obttiq Community, Kosova 41!~ IJ> Avni Grajcevci, Head of the Community evicted in 2004 from Shala neighborhood, imprisoned in 2004 for 12 days for refusing to leave h...

    WB Inspection Panel - Kosovo - 2015
  19. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: English

    ...request of the dialogue table participants, ASOCHIVIDA (Asociación Chichigalpa por la Vida) and NSEL (Nicaragua Sugar Estates Limited), the Office of the Compliance Advisor/Ombudsman (CAO) for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) - members of the World Bank Group - has considered important to carry out an updated medical needs assessment in the treatment of Chronic Renal Insufficiency in the Chichigalpa Health Center in order to verify c...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  20. Complaint > Marlin-01/Sipacapa

    Eligibility: Assessment

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints by people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. In March 2005 the CAO received a complaint from communities in Sipacapa municipality local to the Marlin mining project in Guatemala. Th...

    IFC Compliance Advisor/Ombudsman - Guatemala