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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Private Power Generation Project

    Management Action Plan: 44-Fourth Management Progress Report

    ...Requests for Investigation. The same group of Requesters who filed the Request with the Inspection Panel of the International Bank for Reconstruction and Development (IBRD) and IDA also filed separate complaints to AfDB and the European Investment Bank (EIB) in 2009. These underwent investigation by both institutions. The final report from AfDB was completed in 2010 and included mitigation measures that were similar to those of the Bank. The EIB investigation report is complete: in addition to t...

    WB Inspection Panel - Uganda - 2007
  2. Complaint > D1 motorway Phase I

    Eligibility: Eligibility Assessment Report

    ...requested a written response to the Complaint by Bank Management. The response (the “Response”) was received on 5 July 2010 and is at Annex 2 to this Report. The PCM Officer also requested a response to the Complaint from the Client, which was received on 25 June 2010 and is at Annex 3 to this Report. 2 13. During the Eligibility Assessment, the Eligibility Assessors undertook an extensive review of ...

    EBRD Project Complaint Mechanism - Slovakia
  3. Complaint > Greater Beirut Water Supply Project

    Management Response: 71-Management Response (English)

    ...Requesters. None of the Requesters will lose their land under this proposed water supply project. Moreover, only six out of the 51 Requesters live in the project area (see map in Annex 3). Secondly, the Requesters’ Representative fails to meet the eligibility require- ment of an “affected party.” Management is unable to ascertain a credible basis upon which the Requesters’ Representative, who himself is a Requester, can claim that he is an “affected party” whose rights or interest...

    WB Inspection Panel - Lebanon - 2010
  4. Complaint > Transport Sector Development Project - Additional Financing

    Compliance Report: Inspection Panel Investigation Report

    ...Request to give Management an opportunity to address the Requesters’ concerns. On September 11, 2015, the Panel received an additional Request from members of the Bigodi and Nyabubale-Nkingo communities, re-stating earlier concerns and noting that Management actions to address their problems were unsatisfactory. Both requests received in December 2014 and September 2015 are collectively referred as the Request for Inspection. The Requesters asked for confidentiality and designated Joy for C...

    WB Inspection Panel - Uganda - 2015
  5. Complaint > Education Improvement Project

    Management Response: 94 - Management Response (English)

    ...Request for Inspection 3. On June 5, 2014, the Inspection Panel registered a Request for Inspection, IPN Request RQ 14/03, concerning the EQRP2 and the EIP. The Request for Inspection was submitted by nine NGOs, two students and five parents from Armenia who requested to keep their identities confidential. 4. The Request alleges that the two Bank financed operations fail to address what the Requesters view as the key issues in the higher education system in Armenia, includ- in...

    WB Inspection Panel - Armenia - 2014
  6. Complaint > Mumbai Urban Transport Project

    Eligibility: 32-Management Report and Recommendation (English)

    ...Request was submitted by the United Shop Owners Association on its own behalf and on behalf of 118 residents of Mumbai (hereaf- ter referred to as the “Requesters”). The Executive Directors and the President of the IBRD were notified by the Panel of receipt of the Request. Management responded to the Request on May 27, 2004. 2. On June 24, 2004, the Panel registered a second Request for Inspection, IPN Re- quest RQ04/04 (“the Second Request”), concerning the Project. The Second Request was...

    WB Inspection Panel - India - 2004
  7. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Management Action Plan: 37-Second Management Progress Report (English)

    ...requests to convert logging permits totaling 22.4 million hectares into long-term concessions. The TWG recommendations were reviewed by an Inter-ministerial Commission that included 21 permanent members representing the President and Prime Minister of DRC; the ministries in charge of Forests, Justice, Finance, Budget, Planning, and Industry; the Federation of Timber Industries; a federation of national NGOs; and a federation of national NGOs dedicated to the cause of indigenous peoples. For each...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  8. Complaint > Panama Canal Expansion-01/Gatun

    Appraisal: English

    ...president of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Appraisal Report C-I-R9-Y12-F159 ...

    IFC Compliance Advisor/Ombudsman - Panama - 2013
  9. Complaint > Eco Oro-01/Bucaramanga

    Appraisal: CAO Compliance Appraisal of IFC: Eco Oro Minerals Corp., Colombia - Complaint from Comite por la Defensa del Agua y el Paramo de Santurban, June 28, 2013

    ...president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about the CAO, please visit www.cao-ombudsman.org Appraisal Report C-I-R9-Y12-F172 ...

    IFC Compliance Advisor/Ombudsman - Colombia
  10. Complaint > Institutional Reform Development Policy Financing

    Management Response: 57-Management Response and Annex 1 (English)

    ...Requesters”). Attached to the Request was correspondence related to the case, including an exchange o f letters between the Yemen Requesters and the Bank (letter from the Requesters to the Bank dated January 16, 2008; letter from the Bank to the Requesters dated January 20, 2008; letter from the Requesters to the Bank dated January 30, 2008). N o further materials were received by Management in support o f the Request. 4. Management understands that the Requesters claim th...

    WB Inspection Panel - Yemen - 2009
  11. Complaint > Bujagali Energy-07/Bujagali

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of the E&S performance of an IFC/MIGA project. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether: • The actual E&S outcomes of...

    IFC Compliance Advisor/Ombudsman - Uganda
  12. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 2

    ...President. It will review the PCU's activities to strengthen transparency and help ensure a fair distribution of activities throughout the country. * The Bureau Central de Coordination (BCECO) to act as a procurement agent for all contracts to be awarded directly by the Government under the Project (with terms of reference and specifications provided by the PCU). It is expectedl hat each component will be managed as follows: * Component 1: Balance ofpayments support: Implementati...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  13. Complaint > Togo LCT-01/Lome

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Compliance Monitoring Report – IFC Investment in Togo LCT (March 2018) 2 Table of Contents Introduction .......................

    IFC Compliance Advisor/Ombudsman - Togo - 2018
  14. Complaint > Tata Ultra Mega-01/Mundra and Anjar

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org CAO Monitoring Report 2 ...

    IFC Compliance Advisor/Ombudsman - India
  15. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Community Response: Complainant comments

    ...PRESIDENT OF BANK) remains clear and visible to anyone who is having consciousness and is involved in this project INCLUDING PCM MECHANISM of the Bank. Corrupted justice system in Serbia is attempting to block prosecution of JUNKOVAC CASE while we are writing this and similar is happening in Radljevo (Tamnava west) Vreoci, Baroševac etc. EBRD cannot hide behind speculation about distances. As pointed in multiple occasions: Attachment of Vreoci to WHOLE KOLUBARA MINING and moreover to overall ele...

    EBRD Project Complaint Mechanism - Serbia
  16. Complaint > MHP Corporate Support Loan, MHP Biogas

    Filing: Complaint (English)

    ...request that the PCM initiates a Problem-Solving process. However, if the parties are not able to agree on a solution, we request that the complaint proceeds to Compliance Review. We further request that the identities of the individual signatories to this complaint remain confidential, as we fear retaliatory actions should our identities be disclosed.6 We ask that this complaint be treated as public and posted on the PCM’s website. However, we wish the attached annexes to remain confid...

    EBRD Independent Project Accountability Mechanism - Ukraine
  17. Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request

    Management Response: 66-Management Response (English)

    ...Request “taking back” the initial request. 6. On March 10, April 8 and April 24, 2010, additional Requests were submitted by individuals residing in the city of Turkestan, separately joining the initial Request. They referred to the same issues raised by the initial Request for Inspection, as well as some interconnected issues related to the city of Turkestan. They also asked the Panel to keep their identities and contact information confidential. 7. The Request, which focuses o...

    WB Inspection Panel - Kazakhstan - 2010
  18. Complaint > Mumbai Urban Transport Project

    Management Action Plan: 32-Inspection Panel Progress Report

    ...Requests for Inspection related to the India: Mumbai Urban Transport Project (MUTP)2 . The first Request (“the First Request” 3 ) for Inspection was received on April 28, 2004. Management submitted its Response to the First Request on May 27, 2004. The Panel received a second Request for Inspection (the “Second Request’) on June 24, 2004, which related to the same Project. 4 On July 28, 2004, Management submitted...

    WB Inspection Panel - India - 2004
  19. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Management Response: 23-Management Response (English)

    ...request letter from the Chotanagpur Adivasi Sewa Samiti (CASS) dated June 14, 2001. The concerns in the Request for Inspection deal exclusively with actions carried out under the Coal Sector Environmental and Social Mitigation Project (CSESMP). The Management Response addresses all issues raised by the Requester. 2. The Request alleges violations of Operational Directives 4.01 on Environmental Assessment, 4.20 on Indigenous Peoples, 4.30 on Involuntary Resettlement, and 13.05 on Proje...

    WB Inspection Panel - India - 2001
  20. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Management Action Plan: First Management Progress Report

    ...Request for Inspection and subsequent investigation and reports of the Panel and Management. 4. Request for Inspection. The Request for Inspection was received by the Panel on September 13, 2017. The Request was submitted by community members living in Goma and its vicinity in DRC. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. Management responded to the claims in the request on October 20, 2017 and provided an update to its response ...

    WB Inspection Panel - Democratic Republic of Congo - 2017