Complaint > Reventazon HPP-02

Appraisal: English

...request the expropriation of a few plots of land due to disagreements regarding property valuation. IFC’s E&S review identified implementation discrepancies vis-a-vis IFC and IDB standards in this initial land acquisition process. To address these gaps, the lenders requested that the client halt acquisitions until a land acquisition and resettlement framework compliant with the lenders’ requirements was in place. This became a condition for IFC’s Board approval. The client developed a Preliminar...

Complaint > Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project

Compliance Review: Public Release of the Compliance Review Report and final decision by the Board of Executive Directors

...Requester from this area is afraid that his property will lose value due to the Metrobus system and access limitations. -3- D. The MICI process The MICI received the Request on 17 May 2016, and it was declared eligible by the MICI Director on 26 July 2016. Since the Requesters had asked that their Request be processed for both MICI phases, the Request was transferred to the Consultation Phase to initiate the evaluation stage, during which the ...

Complaint > MHP-01/Vinnytsia

Filing: Letter of complaint - June 5, 2018 EN

...request,77 but MHP has often failed to provide documents in response to requests dating back to 2012.78 Local community members’ attempts, in 2016, to obtain environmental assessment documents related to Brigade 43 are an example, as described above.79 Prior to 2016, a community-based NGO requested several technical and environmental documents from the Company, including information about its manure management system, but never received the requested information.80 To date, we have not been prov...

Complaint > Red Sea - Dead Sea Water Conveyance Study Program

Filing: 76-Request for Inspection (English)

...Requesters was sent to Mr. McPhail on 23 May 2011 which reiterated the concerns now expressed in the Request for Inspection. On 24 May 2011 Mr. McPhail stated he would respond by 3 June 2011. No response was received as of 24 June 2011 when the Requesters first submitted a request for investigation to the World Bank’s Inspection Panel. 8. After submitting a request for an investigation with the World Bank’s Inspection Panel on 24 June 2011, the Requesters were subsequently informed t...

Complaint > Electric Interconnection System for the Central American Countries (SIEPAC)

Appraisal: Issuance of Assessment Report

...Request; compile information from the interested parties, potentially including other parties in an analogous situation to the that of the Requesters; learn and gather the opinions and motivations of all interested parties; and help to determine whether the issues raised can be resolved and how best to resolve them. Requesters. The Request was submitted by Mrs. Yamileth Román Segura, President of the SIEPAC‐La Alfombra Committee. This Committee was created at the request of SIEPAC’s execution un...

Complaint > San Francisco-Mocoa Alternate Road Construction Project - Phase I

Appraisal: Issuance of Assessment Report

...Request from Mrs. Carmenza Tez (Representative) on behalf of authorities of the Inga and Kamentsa indigenous communities (the Requesters). 2 The Request alleges that construction of the San Francisco-Mocoa Alternate Road, Phase 1 (the Project) is causing and could continue to cause materially adverse environmental and social impacts on these indigenous communities. 2. The major concerns raised by the Requesters both in their Request and in subsequent ...

Complaint > Mumbai Urban Transport Project

Management Response: 32-First Management Response (English)

...REQUEST 4. The Request for Inspection was submitted by members of the United Shop Own- ers Association, a non-governmental organization, on its own behalf and on behalf of 118 residents of Mumbai who claim to be adversely affected by the Project (hereafter referred to as the “Requesters”). 5. Attached to the Request are: (i) Letter from the United Shop Owners Association to the Commissioner, MMRDA, dated December 8, 2003, concerning a request for information...

Complaint > None

Policy Document: Complaints Mechanism Policy

...requested at the time of acknowledgement of receipt to indicate whether they consent to the EIB-CM communicating their names to external stakeholders. 4.6.4 Unless full confidentiality has been requested by the complainant, each admissible complaint will be published on the EIB website together with a summary of the case, the EIB-CM conclusions and the relevant reports. The identity will only be published if the complainant has given consent (Article 4.6.3). 4.6.5 Access to information conc...

Complaint > Mumbai Urban Transport Project

Management Action Plan: 32-Fifth Management Progress Report

...Requesters group from Gazi Nagar relocated to a non-MUTP site of their choice. The Third group of Requesters from Bharti Nagar was left unaffected by the SCLR work. The Fourth group of Requesters representing shopkeepers affected by the Jogeshwari ROBs is not a part of the MUTP Resettlement and Rehabilitation process as the ROBs were excluded from the Project during restructuring in 2008 (see Annex 5). MMRDA has handed over the eligibility list of 389 shopkeepers affected by the RoBs who will be...

Complaint > Sustainable Urban Transport Investment Program - Tranche 3

Compliance Report: CRP's Final Report (English)

...REQUEST FOR COMPLIANCE REVIEW1 1 The appendix to this request for compliance review is available upon request. Appendix 1 35 36 Appendix 1 Appendix 1 37 38 Appendix 1 Appendix 1 39 40 Appendix 1 Appendix 1 41 42 Appendix 1 Appendix 2 43 TERMS OF REFERENCE FOR THE COMPLIANCE REVIEW CRP Request No. 2016/1 – Request for Compliance Review on the...

Complaint > Lima Urban Transport Project

Eligibility: 61-Management Report and Recommendation (English)

...Requesters 39. Management met with the Requesters in Lima on February 7-8, 2011, to discuss the content of the Action Plan. Management wishes to express its appreciation for the lead Requester’s valuable assistance in communicating with other Requesters and in helping organize the meetings. 40. To allow for an open dialogue without concern for time limitations, two meetings were held with the Requesters on February 7 and another on February 8. Six Requesters attended each of the two me...

Complaint > Private Power Generation Project

Management Response: 44-Management Report and Recommendation

...Request for Inspection, IPN Request RQ07/1 (hereafter referred to as “the Request”), concerning the then proposed Uganda Private Power Generation (Bujagali) Project (“Bujagali Project”, or “the Project”), for which the International Development Association (IDA) is providing a Partial Risk Guarantee. The Request for Inspection was submitted by the Ugandan National Association of Professional Environmentalists (NAPE) and other local organizations and individuals (hereafter referred to as the “Req...

Complaint > Power Development Project

Eligibility: 87-Management Report and Recommendation - Nepal Power Development Project

...Request for Inspection, IPN Request RQ 13/5 (hereafter referred to as “the Request”), concerning the Nepal Power Development Project (PDP, or “the Project”) financed by the International Development Association (the Bank). The Request for Inspection was submitted by 103 indigenous and non-indigenous families in three villages of Sindhuli District supported by a coalition of civil society organizations and individuals (“the Requesters”). The Requesters authorized a lawyer from the Lawyers’ ...

Complaint > Yacyreta Hydroelectric Project

Filing: Additional Request for Inspection (English)

...request the Panel to recommend to the Board's Executive Directors that an investigation of these matters be carried out in order to resolve the problem. - Attachments: Yes. We authorize you to make this Request public.

Complaint > None

Policy Document: Complaints Mechanism Principles, Terms of Reference, and Rules of Procedure (CMPTR)

...President. European Investment Bank EIB Complaints Mechanism 31 October 2012 page 8 / 24 2.4 The Head of the EIB-CM is the Principal of the EIB Complaints Mechanism and responsible for the development, implementation and monitoring of the Complaints Mechanism. 2.5 The EIB-CM shall be heard on all issues related to its remit and can disclose its findings in accordance with the rules and standards applying to the EIB Group. 3. Authority 3.1 In carrying out its responsibilities, the EIB-CM ...

Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

Management Response: 103-Management Report and Recommendation

...Requesters”). 2. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. Management responded to the claims in the Request on July 27, 2015. 3. In its Report to the Board, the Panel found the Request eligible and recommended that the Executive Directors authorize an investigation. The investigation was authorized by the Executive Directors on September 17, 2015. 4. On September 12, 2016, the Panel issued its report outlining ...

Complaint > Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit

Management Response: Management Response (English)

...Requester dated July 7, 1 9 9 4 requested documentation. T h e response, dated July 18, 1 9 9 4 , referred t h e Requester t o the Project Information Center in Kathmandu, which h o u s e s all the requested documentation. We also enclosed a list of t h e documentation available a t t h e World Bank’s Public Information Center (PIC) in Washington. A second letter from the Requester dated October 7, 1 9 9 4 requested ...

Complaint > Forest Concession Management and Control Pilot Project

Eligibility: 36-Management Report and Recommendation (English)

...Request was submitted by NGO Forum of Cambodia acting on its own behalf and on behalf of affected local communities living in the districts of Tbeng Meanchey in Preah Vihear Province; Siem Bok and Sesan in Stung Treng Province; and Anlong Veng in Oddar Meanchey Province, Cambodia (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. Management responded to the claims in the Request on March 8, ...

Complaint > Vishnugad Pipalkoti Hydro Electric Project

Management Response: Management Report and Recommendation (English)

...Request for Inspection was submitted by residents of Chamoli district in the State of Uttarakhand, who have requested that their identity remain confidential, and by Dr. Bharat Jhunjhunwala of Tehri district, also in the State of Uttarakhand (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IDA were notified by the Panel of receipt of the Request. The Management responded to the claims in the Request on October 24, 2012. In its Report to the Board...

Complaint > Eskom Investment Support Project

Compliance Report: 65-Investigation Report (English)

...Requests After the Panel receives a Request for Inspection, it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the ...