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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

    IFC Compliance Advisor/Ombudsman - Peru
  2. Complaint > Yanacocha-03/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

    IFC Compliance Advisor/Ombudsman - Peru
  3. Complaint > NTPC I Power Generation Project

    Eligibility: Additional Review

    ...Request for Inspection on the India: NTPC Power Generation Project (Loan 3632-IN). The Response included an Action Program which is designed to respond to the project-specific issues raised in the Request for Inspection, as well as to a number of broader environmental and social issues which necessarily would impact and affect the efficacy of project-specific solutions in the Singrauli area. The purpose of this Memorandum is to provide the Executive Directors with the detailed Pro...

    WB Inspection Panel - India - 1997
  4. Complaint > Smallholder Agriculture Development Project

    Filing: 62-Request for Inspection (English)

    ...request, we note paragraph 25(dl of the World Bank Disclosure Policy: Additional Issues which states: "In response to requests from the Executive Directors, member countries, or other interested outside parties ..... the President 0 f the World Bank (or a person designated by the President) may authorize di.closure, in consultation with the General Counsel .•.•••• documents that could be considered include Country Portfolio Performance Reviews. information relating to mid-term reviewa, aide-memo...

    WB Inspection Panel - Papua New Guinea - 2009
  5. Complaint > Land Administration Project

    Eligibility: 38-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ06/1 (hereafter referred to as “the Request”), concerning the Honduras Land Administration Project (“the Project”) partially financed by the International Development Association (IDA)1. The Request was submitted by the Organización Fraternal Negra Hondureña (Fraternal Black Honduran Organization, OFRANEH) on behalf of the Garífuna population of Honduras. 2. The Executive Directors and the President of the World Bank were notified by the Panel of recei...

    WB Inspection Panel - Honduras - 2006
  6. Complaint > Wilmar Group-03/Jambi

    Eligibility: Assessment Report Regarding Community and Civil Society concerns of 3rd Complaint in relation to Activities of the Wilmar Group of Companies in Indonesia, July 2012

    ...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a colla...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2012
  7. Complaint > Real LRIF-01/Coban

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Compliance Monitoring Report – IFC Investment in Real LRIF (August 2019) 2 Table of Contents About CAO....................................

    IFC Compliance Advisor/Ombudsman - Guatemala - 2019
  8. Complaint > Bujagali Energy-06/Bujagali

    Monitoring: English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Contents: Introduction ................................................................................................................................ 4 C...

    IFC Compliance Advisor/Ombudsman - Uganda - 2019
  9. Complaint > Wilmar Group-03/Jambi

    Monitoring: CAO Compliance Monitoring Report, Wilmar-03, June 2018 - English

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). For more information about CAO, please visit www.cao-ombudsman.org Compliance Monitoring Report – IFC Investment in Delta-Wilmar – Complaint 03 2 Table of Contents Introduction.................................

    IFC Compliance Advisor/Ombudsman - Indonesia
  10. Complaint > Avianca-01/Bogota

    Monitoring: Monitoring and Closing Report, Avianca-01, May 2017

    ...President of the World Bank Group. CAO reviews complaints from communities affected by development projects undertaken by the two private sector arms of the World Bank Group, the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). CAO’s compliance function oversees investigations of IFC/MIGA’s environmental and social performance, particularly in relation to sensitive projects, to ensure compliance with policies, standards, guidelines, procedures, and...

    IFC Compliance Advisor/Ombudsman - Colombia
  11. Complaint > Interagua-01/Guayaquil

    Filing: English Footnotes

    ...President Correa, Interagua, MIGA and to House of Representatives in USA, (attached here and known as Annex D). 10. See analysis of water quality, attached in Annex E 11. See Annex D. 12. See Annex C a 1-2 (quoting “Internal guidelines for the managemnet of the following services:potable water, sewega, rain drainage” Registro Oficial No. 8. 27 January 2003). http://www.ecapag.gov.ec/SoloPortalECAPAG/default.asp?idl=17 13. See Annex C a 3. 14. See press article “Used waters discharge into...

    IFC Compliance Advisor/Ombudsman - Ecuador
  12. Complaint > Paravani Hydro Power Plant

    Filing: Complaint

    ...request “Georgian Urban Energy” to re-evaluate the transmission tower design, conductor separation and possible use of bird diverters in order to minimize the risk of bird mortality." Despite the response of the EBRD, a re-evaluation report has never been disclosed to the public, while the construction works on the Project have already been started thus violating PR6 of the Bank’s Environmental and Social Policy 18 “Through the environmental and appraisal process, the client will identify and ch...

    EBRD Project Complaint Mechanism - Georgia
  13. Complaint > Paravani Hydro Power Plant

    Monitoring: Monitoring report IV

    EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT COMPLAINT MECHANISM COMPLIANCE REVIEW MONITORING REPORT IV PARAVANI HPP PROJECT, REQUEST NUMBER: 2012/01 March 2016 Compliance Review Monitoring Report Context This Compliance Review (CR) Monitoring Report is prepared pursuant to Rule 44 of the 2009 PCM Rules of Procedure (PCM RPs) 1 whereby, pursuant to a finding of non-compliance, the PCM Officer is mandated to monitor the implementation of the ...

    EBRD Project Complaint Mechanism - Georgia
  14. Complaint > Power Sector Generation and Restructuring Project

    Management Response: 46-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ07/03 (hereafter referred to as “the Request”), concerning the Albania: Power Sector Generation and Restructuring Project (Credit No. 3872-ALB) financed by the International Development Association (IDA). The Request for Inspection was submitted by the “Civic Alliance for the Protection of the Bay of Vlora on behalf of local residents living in Vlora” (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IDA were ...

    WB Inspection Panel - Albania - 2007
  15. Complaint > Electricity Expansion Project

    Compliance Report: Inspection Panel Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows:  The Panel decides whether the Request is prima facie not barred from Panel consideration.  The Panel registers the Request – a purely administrative procedure.  The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters.  The Panel then conducts a short, 21-working-day assessment to determine the eligibi...

    WB Inspection Panel - Kenya - 2014
  16. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...Request for Inspection ARGENTINAIPARAGUAY YACYRETA IMIROELECTRIC PROJECT Below is (A) Background information, @) Discussion, and (C) Recommendation ofthe Inspection Panel (“Panel”) on whether or not there should be an investigation (“Recommend~tion’~) into allegations made in the above-referenced Request for Inspection (“Request”). Annex 1 contains the Request. Management Response to the Request is provided in Annex 2. A. Background ...

    WB Inspection Panel - Argentina, Paraguay - 1996
  17. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Management Report and Recommendation(English)

    ...Request for Inspection, IPN Request RQ17/05 (hereafter referred to as “the Request”), concerning the Democratic Republic of Congo Second Additional Financing for the High-Priority Roads Reopening and Maintenance Project (“the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by community members living in Goma and its vicinity in the Democratic Republic of Congo (DRC) (hereafter referred to as the “Requesters”). 2. The Executive ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  18. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Compliance Report: 103-Inspection Panel Investigation Report(English)

    ...Requests A Request for Inspection received by the Panel is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request (a purely administrative procedure). • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel conducts a 21-working-day assessment to determine the eligibility of the...

    WB Inspection Panel - Kosovo - 2015
  19. Complaint > National Drainage Program Project

    Eligibility: 34-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ04/5 (hereafter referred to as “the Request”), related to the Pakistan National Drainage Program Project (the “Project”), Credit No. 2999-PK, financed by the International Development Association (IDA). The Request was submitted by Khadim Talpur, Mohammad Ali Shah, Mustafar Talpur, Munawar Hassan Memon, Iqbal Hyder, Mir Moha mmad Buledi, and Najma Junejo on their own behalf and on behalf of “others who live in the area known as District Badin, Sindh Pakistan...

    WB Inspection Panel - Pakistan - 2004
  20. Complaint > Land Management and Administration Project

    Compliance Report: 60-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection, it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibili...

    WB Inspection Panel - Cambodia - 2009