Complaint > Land Management and Administration Project

Management Response: 60-Management Response (English)

...REQUEST 3. The Request was submitted by representatives of a commune of the Municipality of Phnom Penh (MPP). The representatives, together with the people they represent, are collectively referred to as “the Requesters” or “REP” in this Response. The Requesters asked the Panel to keep confidential their names, the names of the people they represent and the name of the community. 4. Confidentiality of Requesters, communities and sources. At their request, the names of the Requesters ...

Complaint > Mumbai Urban Transport Project

Management Action Plan: 32-Sixth Management Progress Report

...Requesters from Gazi Nagar relocated to a non-MUTP site of their choice. The third group of Requesters from Bharti Nagar was left unaffected by SCLR. The fourth group of Requesters representing shopkeepers affected by the Jogeshwari Road-over- Bridges (ROBs) is not a part of the MUTP R&R process as the ROBs were excluded from the Project during its restructuring in 2008. MMRDA handed over the list of 389 ROB-affected shopkeepers and as many alternative shops to the Municipal Corporation of Great...

Complaint > Wilmar Group-01/West Kalimantan

Filing: Procedural irregularities and standards violations in IFC support for Wilmar Trading, July 18, 2007

...President of the World Bank considering the same matter (copy enclosed), we are writing to express our concerns about the IFC’s financing of the palm oil trading company Wilmar Trading / Wilmar International through a series of three investment projects and a GEF grant. Detailed field assessments show that, through the operations of its wholly owned subsidiaries, Wilmar is party to serious and long term social and environmental impacts which are at odds with the IFC’s standards. We also con...

Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestions are intend...

Complaint > Yanacocha-03/Cajamarca

Agreement: Notes from the Information Sharing Meeting of Canal Users from COMOCA Sur and COMOCA Este and Representatives of Minera Yanacocha, Cajamarca, Peru, July 24 and 25, 2006

...requested an independent water quantity study, CAO sought first to better understand the canal users’ specific concerns, and to solicit from Yanacocha a comprehensive list of all the available water quantity studies and information. With this information, CAO encouraged the parties to work together to determine what studies were necessary, if any, and whether the existing studies sufficiently addressed the canal users’ concerns. In preparation for the July 2006 information sharing meeting, ...

Complaint > Sustainable Urban Transport Investment Program - Tranche 3

Eligibility: Report on Eligibility (English)

...Request for Compliance Review 9 2. Management’s Response 18 3. Assessment on Exclusion of Complaint 51 I. BACKGROUND 1. A request for compliance review (Appendix 1) was forwarded to the Compliance Review Panel (CRP) on 14 March 2016 for Asian Development Bank (ADB) Loan No. 3063: Sustainable Urban Transport Investment Program Tranche 3 (Project) in Georgia. In accordance wi...

Complaint > Electricity Expansion Project

Management Response: Management Report and Recommendation

...Request for Inspection, IPN Request RQ 14/06 (hereafter referred to as “the Request”), concerning the Kenya: Electricity Expansion Project (“the Project”) financed by IDA (the Bank). The Request was submitted by members and representatives of a Maasai community resettled due to geothermal developments in the Greater Olkaria Geothermal Area in Nakuru County, Kenya, who have requested that their identities remain confidential (hereafter referred to as the “Requesters”). The Panel and the Complaint...

Complaint > National Drainage Program Project

Compliance Report: 34-Investigation Report (English)

...Requesters refer to: people forced from their homes by the cyclone of 1999 and more so by the flood of 2003; people forced to leave the area because of 21 Request for Inspection, ¶ 3-VIII. 22 Request for Inspection, ¶ 49. 23 Request for Inspection, ¶ 50. 24 Request for Inspection, ¶ 52. 25 Request for Inspection, ¶ 3-X. 26 Request for Inspection, ¶ 54. 27 Request for Inspection, ¶ 53. 28 Request for Inspection, ¶ 3-X. ...

Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) (Second Request)

Eligibility: 74-Eligibility Report (English)

...Request in light of the eligibility criteria set forth in the Paragraph 9 of the 1999 Clarifications and is satisfied that the Request meets all the six eligibility criteria. 31. Criterion (a): ―The affected party consists of any two or more persons with common interests or concerns and who are in the borrower’s territory.‖ The Panel confirms that the Requesters are legitimate parties under the Resolution to submit a Request for Inspection to the Panel. The Request...

Complaint > Greater Beirut Water Supply Project

Eligibility: 71-Eligibility Report and Chairperson Statement (English)

...requesters, 52. Criterion (c): “The request does assert that its subject matter has been brought to Management's attention and that, in the Requester’s view, Management has failed to respond adequately demonstrating that it has followed or is taking steps to follow the Bank’s policies and procedures.” The Panel confirmed that the World Bank was aware of the concerns of the Requesters in advance of the Request for Inspection. The Requesters’ Representative corresponded s...

Complaint > Land Administration Project

Eligibility: 38-Eligibility Report (English)

...Requesters claim that both sets of procedures are inadequate because they do not respond to their social and political reality. In addition, in the Requesters’ view, conflicts that are decades old cannot be solved through mechanisms such as the Mesa Regional, 19 or 15 Request, p. 4. 16 Request, p. 4. 17 Request, p. 5. 18 Request, p. 7. 19 In this context the Requesters refer to the Mesa Regional as Mesa Interetnica. ...

Complaint > National Drainage Program Project

Eligibility: 34-Eligibility Report (English)

...Request asserts “in substance that a serious violation by the Bank of its operational policies and procedures has or is likely to have material adverse effect upon the requesters.” The Request asserts that the Requesters have and will suffer severe adverse effects from the Project and that such effects result from the Bank’s failure to follow its operational policies and procedures. 71. The Request states, and the Requesters interviewed by the Pa...

Complaint > Vishnugad Pipalkoti Hydro Electric Project

Eligibility: Inspection Panel Report and Recommendation (English)

...Request for Inspection (the “Request”) related to the India: Vishnugad Pipalkoti Hydro Electric Project (the “Project” or VPHEP). The Request was submitted by some residents of Chamoli district who state they reside on the banks of the Alaknanda River and are “going to be affected by the Vishnugad-Pipalkoti Hydro-electric Project”. They also state they do not want the river to be diverted or controlled in any way. Another Requester is a resident of Tehri district. All Requesters are residents of...

Complaint > Private Power Generation Project

Eligibility: 44-Eligibility Report (English)

...Request for Inspection UGANDA: Private Power Generation Project (Proposed) 1. On March 5, 2007, the Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”) dated March 1, 2007 related to the proposed Uganda: Private Power Generation Project (the “Project”). The Ugandan National Association of Professional Environmentalists (NAPE) and other local organizations and individuals (the “Requesters”) submitted the R...

Complaint > Natural Resource Management Project

Eligibility: 84-Eligibility Report and Recommendation (English)

...Request 13. What follows is a summary of the allegations included in the written Request received by the Panel. The full Request is attached to this Report as Annex I. 14. The Requesters state that they have suffered harm as a result of the Bank’s “failures and omissions” in the Project. The alleged harms are described below. 15. According to the Request, KFS has burned over 500 houses and property in Empoput forest since 2007 in the process of ...

Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

Eligibility: 27-Eligibility Report (English)

...Request cites individual cases of dismissals consequent to working accidents, as simple “illustrations of the problems (…) of violations of the rights of populations by virtue of the project.”43 36 Request, at p. 7 ¶ 5(d). 37 Request, at p. 3 ¶ 3. 38 Request, at p. 5 ¶ 4. 39 Request, at p. 7 ¶ 5(a). 40 Request, at p. 7 ¶ 5(d). 41 Request, at p. 7 ¶ 5(f). 42 Request, at p. 5 ¶ 4. 43 Request, at p. 6 ¶ 4. During its visit to Cameroon, the Panel spent a subst...

Complaint > Sustainable Environmental Urban Management Program for the Reconquista River Basin-Province of Buenos Aires

Eligibility: Issuance of Eligibility Memorandum

...Requester had initially submitted the Request to the ICIM on 16 July 2013, but it was not processed as it had been submitted simultaneously to the Office of Institutional Integrity and the Requester stated that his intention was to submit it to that body. The Requester subsequently resubmitted his Request to the ICIM. After receiving clarification regarding the scope of the ICIM and its procedures, on 21 October 2013 the Requester reiterated the Request and provided additional in...

Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

Eligibility: Inspection Panel Report and Recommendation(English)

...Request; and Section VI contains the conclusion. Annex 1 presents the Requesters’ claims, together with Management’s detailed responses, in table form II. THE REQUEST 3. The Request for Inspection was submitted by two individuals living in and near Goma, North Kivu Province, who are connected to a quarry exploited by the Contractor. Attached to the Request are emails from the Requesters to the Inspection Panel. The Requesters have asked that their identit...

Complaint > VEIL II-01/ Ratanakiri Province

Filing: Complaint to CAO VEIL II - Feb 2014

...President Office of the Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Tel: + 1 202-458-1973 Fax: +1 202-522-7400 e-mail: cao-compliance@ifc.org February 10, 2014 Dear Vice President Taylor Re: Complaint concerning IFC investment in Dragon Capital Group and VEIL (Project no. 10740 and 20926) 1. Inclusive Development International (IDI), Equitable Cambodia (EC), Cambodian Indigenous Youth Association (CIYA), Indigenous Rights...

Complaint > Western Poverty Reduction Project

Filing: 16-Request for Inspection (English)

...request the Panel to recommend to the Bank's Executive Directors that an investigation of these matters be carried out in order to resolve the problems. As advised in your Operating Procedures, this request for Inspection is brief. We also are willing and able to provide supplemental information. We authorize you to make this request public, with the exception of Annex A. John Ackerly Bhuchung Tsering President ...