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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Filing: English

    ...requested the results of inspection reports and Maple’s responsive reports and Maple has refused disclosure. 35 VI. Requested Next Steps We, the communities of Canaán and Nuevo Sucre, request the CAO’s assistance in facilitating an agreement with Maple covering both environmental and social issues. i. Environmental Issues As an initial issue, Maple must stop the practices that have led to f...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  2. Complaint > Pando Montelirio-01/Chiriqui

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These sugg...

    IFC Compliance Advisor/Ombudsman - Panama - 2010
  3. Complaint > Food and Agriculture Health and Quality Management Program (CCLIP)

    Filing: Request received by Executive Secretariat

    ...president nor any minister granted me the interview I formally requested in writing for the purpose of requesting help for that baby. (http:/www.youtube.com/watch?v=s6fYM4OXI_Q&feature=player_embedded) (5) Juan Estanislao Milesi is 5 years old and was diagnosed with acute lymphoblastic leukemia (ALL) after being drenched by an aerial fumigation in Mercedes Buenos Aires when he was 2 years old. The town does not have ordinances that regulate fumigations. A criminal proceeding wa...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2012
  4. Complaint > Maritsa East Mines (BEH Bond Issue)

    Filing: Complaint

    ...requesting a meeting and describing the problem. ( See Folder №1) Please write on a separate sheet wherever needed. 5 On 01.03.2017 at the request of Maritsa East Mines, a meeting was held with the people of Beli Brig once again explaining that the compensation methodology was consistent with the EBRD’s ESP and also complies with the State Property Act of Bulgaria (ZDS)....

    EBRD Independent Project Accountability Mechanism - Bulgaria
  5. Complaint > Turk Traktor

    Monitoring: Compliance Review Monitoring Report II

    TÜRK TRAKTÖR PROJECT REQUEST NUMBER: 2015/03 Compliance Review Monitoring Report II – December 2018 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determine whether...

    EBRD Independent Project Accountability Mechanism - Turkey
  6. Complaint > Real LRIF-01/Coban

    Compliance Report: English

    ...President, the CAO Vice President, or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of the E&S performance of an IFC/MIGA project. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether: • The actual E&S outcomes of ...

    IFC Compliance Advisor/Ombudsman - Guatemala - 2017
  7. Complaint > Land Administration Project (First Request)

    Management Response: 53-Respuesta de la Administración (Español)

    ...request, either individually or jointly. The National Bureau of Agrarian Reform shall address promptly and give priority to granting the respective collective title to the community, represented by its traditional authorities. Article 6. The request for the collective title must be accompanied by the following documents: 67 Panamá 1. The plan or sketch of the area that is the subject of the request. 2. The certification by t...

    WB Inspection Panel - Panama - 2009
  8. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Monitoring: First Annual Monitoring Report

    ...Request to the Independent Consultation and Investigation Mechanism (MICI) on behalf of 1,166 native communities in Peru’s Amazon region. The Requesters alleged that implementation of the project would have adverse impacts, including (a) violations of the property and territorial rights of the communities; (b) increased settlement pressures on the territories claimed by the communities; and (c) increased territorial disputes. Before submitting the Request,...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2018
  9. Complaint > Special Structural Adjustment Loan

    Filing: 17-Request for Inspection (English)

    ...request for investigation. III. COMMENTS III.1. Timeliness of the Request Pursuant to Article 14 (c) of Resolution IBRD 93-10/IDA 93-06 of September 22, 1993, setting out the scope and bounds of the Panel’s functions, the Panel shall 15 not hear “requests filed after the Closing Date of the loan financing the project with respect to which the request is filed or ...

    WB Inspection Panel - Argentina - 1999
  10. Complaint > Oyu Tolgoi-01/Khanbogd

    Filing: Letter of complaint (redacted), October 12, 2012

    Unofficial translation 12 October 2012 Megan Taylor Vice-President, Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue NW Washington, DC 20433 USA Fax: (+1) (202) 522-7400 e-mail: cao-compliance@ifc.org Dear Ms. Taylor, We, the undersigned residents of Javhlant and Gavliut baghs1 of Khanbogd soum2, South Gobi aimag3 of Mongolia, organized into the Gobi Soil NGO,...

    IFC Compliance Advisor/Ombudsman - Mongolia - 2012
  11. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. 1.1. The complaint On April 6, 2010 the CAO received a complaint presented on behalf of indigenous communities in Canaan and Nuev...

    IFC Compliance Advisor/Ombudsman - Peru - 2011
  12. Complaint > Togo LCT-01/Lome

    Compliance Report: English

    ...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of a project’s E&S performance. The purpose of a CAO Compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve the institution’s E&S performance. In the context of a CAO compliance investigation, at issue is whether:  the actual E&S outcom...

    IFC Compliance Advisor/Ombudsman - Togo
  13. Complaint > Quilleco Hydropower Project

    Management Response: 67-Management Response (English)

    ...REQUEST 6. The Request was submitted on April 21, 2010, by residents of Tucapel, Santa Bárbara, Ralco Lepoy, and Concepción (the “Requesters”) in the Bío Bío region of Chile. Two of the Requesters are representatives of the Pehuenche indigenous community affected by some of the projects. The Requesters have asked in their correspondence that the Panel keep their names confidential. 7. Attached to this Request is correspondence sent by the Requesters to the Country Office in Buen...

    WB Inspection Panel - Chile - 2010
  14. Complaint > Reventazon Hydroelectric Power Project

    Filing: Request Receipt

    ...request them there.[”] That was done, and a judge is now ordering the disclosure of the file, after hearing the opinions of ICE and its refusal to disclose public information. According to the information contained in the Environmental Impact Assessments and other technical studies, the expropriations are for the creation of the environmental buffer zone, the mitigation of the harm caused to the SBBD, and other environmental reasons, with aims like preserving biodiversity. However, once th...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2016
  15. Complaint > Mundra Ultra Mega Power Project

    Filing: Request for compliance review

    ...requesting a bridge over the channel, in lieu of taking their traditional routes in the project, to reduce the distance for fisherfolk and cattle herders to access the sea and grazing land. Two, to request to use closed cycle cooling system than open cycle. Since when the outlet channel spews water into the sea with temperature higher than the normal sea water it will adversely affect the aquatic wealth, drastically impacting the livelihood of thousands of fisherfolk. Both the requests 13...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2013
  16. Complaint > Rondonia Natural Resources Management Project

    Filing: Request for Inspection

    ...President of Brazil and t h e President of INCRA, c@es to t h e Wx&BaXL These documents, which can be found in ANNEX 05, include: a) letter t o the President of B r a z i l on 5/28/92, b) letter t o the President of IL'EicRA on 8/14/92, c) letter to the President of . nüCRA on 9/8/92, and d ) letter t o the President of IHCRA on 4/15/93 9- ûn k c h 9, 1993, t h e n o n - g o v e m a t a l organization ECOPORS (Jiçao ikológica Vale do...

    WB Inspection Panel - Brazil - 1995
  17. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Compliance Report: 47-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters and ...

    WB Inspection Panel - Albania - 2007
  18. Complaint > Third Employment, Entrepreneurship and Human Capital Development Policy Loan (not registered)

    Filing: 68-Request for Inspection (English)

    ...REQUEST FOR INSPECTION/POLAND 1. INTRODUCTION We, Dr Irena Mausner (aged 75) and Mrs Magda Acher (aged 80) are survivors of the Warsaw Ghetto and the holocaust and file this Request for Inspection on our own behalf and on behalf of the extended Fryman Mirski and Mausner families and on behalf of the Acher family. Our property in Poland is likely to be "privatized" shortly by the Polish Government with the active support and encouragement of the World Bank even though our proper...

    WB Inspection Panel - Poland - 2010
  19. Complaint > Enso Albania-01/Lengarica

    Compliance Report: English

    ...request submitted Sep IFC Board approval Environmental permit submitted by Lengarica & Energy refused with request for additional information, including project coordinates, project components, Oct rehabilitation measures, and impact mitigation Nov Requested documents submitted to Ministry CAO Investigation Report – IFC’s Investment in enso Albania 35 Date Milestones, Events, and Docu...

    IFC Compliance Advisor/Ombudsman - Albania - 2018
  20. Complaint > Community Empowerment for Rural Development Project

    Dispute Resolution: SPF's Final Report (English)

    ...REQUESTING CONSULTATION This request for consultation is made by Forum Masyarakat Peduli CERDP, which consists of: (Names and addresses of signatories are withheld at their request for confidentiality) The aforenamed have agreed to select joint addresses for the purposes of communication and coordination, as follows: (Contact Addresses are withheld at the request for confidentiality of the complainants) This effort to resolve this problem thro...

    ADB Special Project Facilitator and Compliance Review Panel - Indonesia - 2005