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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Compliance Report: 37-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters and ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  2. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Management Response: 26-Management Report and Recommendation (English)

    ...Request (hereafter referred to as the “Requesters”). 2. The Executive Directors and the President of IBRD/IDA were notified by the Panel of receipt of the Request. In transmitting the Request to Management, the Panel cited the Argentina SEGBA V Power Distribution Project and the Paraguay Reform Project for the Water and Telecommunications Sectors. Management responded to the claims in the Request on July 10, 2002. In its Report to the Board, the Panel found the Request eligible and recommen...

    WB Inspection Panel - Argentina, Paraguay - 2002
  3. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Eligibility: Inspection Panel Report and Recommendation

    ...Request for Inspection of the same Project (“the second Request”) (hereinafter “the Requests” refer to both first and second Requests). The second Request was submitted by 130 Santhal and Ho tribal community members from another village in the state of Jharkhand (“the second Requesters”) (hereinafter “the Requesters” refer to both the first and second Requesters), who asked for confidentiality. They are concerned about the construction of an elevated storage reservoir (ESR) as part of the C...

    WB Inspection Panel - India - 2018
  4. Complaint > Rural Water Supply and Sanitation Project for Low Income States - First Request

    Eligibility: Inspection Panel Report and Recommendation

    ...Request for Inspection of the same Project (“the second Request”) (hereinafter “the Requests” refer to both first and second Requests). The second Request was submitted by 130 Santhal and Ho tribal community members from another village in the state of Jharkhand (“the second Requesters”) (hereinafter “the Requesters” refer to both the first and second Requesters), who asked for confidentiality. They are concerned about the construction of an elevated storage reservoir (ESR) as part of the C...

    WB Inspection Panel - India - 2018
  5. Complaint > Lagos Drainage and Sanitation Project

    Management Response: 13-Management Response (English)

    ...REQUEST INTRODUCTION 1. On June 25, 1998, the Inspection Panel registered a Request for Inspection (the Request) dated June 16, 1998 from an organization called Social and Economic Rights Action Center (SERAC) for themselves and on behalf of individuals, families and community development associations which they claim to have been directly affected by the IDA financed Lagos Drainage and Sanitation Project in Nigeria (Cr. No. 2517-UNI). The Inspection Panel notified the Executive Di...

    WB Inspection Panel - Nigeria - 1998
  6. Complaint > West African Gas Pipeline Project

    Eligibility: 40-Eligibility Report (English)

    ...Request, p. 6. 15 Request, p. 6. 16 Request, p. 7. 17 Request, p. 7. 18 Request, p. 3. 19 Request, p. 4. 5 19. The Requesters indicate that there were no “binding contractual relations between individual landowners and WAPCO”.20 They assert that the payment of compensation was left to the discretion of the Project sponsors, resulting in payment of compensation only for the actual crops on ...

    WB Inspection Panel - Ghana, Nigeria - 2006
  7. Complaint > Land Administration Project (First Request)

    Eligibility: 53-Eligibility Report (English)

    ...Request for Inspection Re: Requests for Inspection Panama: Land Administration Project (Loan No. 7045-PAN) A. Background 1. The Inspection Panel received two Requests for Inspection related to the Panama: Land Administration Project (the “Project”—in Spanish, Programa Nacional de Administración de Tierras—PRONAT), on February 25, 2009 and March 17, 2009 respectively. The first Request (the “First R...

    WB Inspection Panel - Panama - 2009
  8. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Management Response: 27-Management Response (English)

    ...Request for Inspection, IPN Request RQ 02/2 (hereafter referred to as “the Request”), concerning the Cameroon Petroleum Development and Pipeline Project (the “Pipeline Project”) financed by the International Bank for Reconstruction and Development (IBRD), and the Cameroon Petroleum Environment Capacity Enhancement Project (the “CAPECE Project”), financed by the International Development Association (IDA). I. THE REQUEST 2. The Request for Inspection wa...

    WB Inspection Panel - Cameroon - 2002
  9. Complaint > Land Administration Project (First Request)

    Compliance Report: 53-Investigation Report (English)

    ...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requeste...

    WB Inspection Panel - Panama - 2009
  10. Complaint > Land Management and Administration Project

    Eligibility: 60-Eligibility Report (English)

    ...Request 9. What follows is a summary of the Request for Inspection. The Request is attached to this Report as Annex I4. 10. Land Titles and Evictions The Requesters represent communities in the BKL area within the Sras Chok ‘commune’ in Phnom Penh. According to the Request, following public notice that the commune area would become an adjudication zone for purposes of land registration under the LMAP, the residents of the BKL communities re...

    WB Inspection Panel - Cambodia - 2009
  11. Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

    Eligibility: 31-Eligibility Report (English)

    ...Request was filed. The Request therefore satisfies the requirement in paragraph 9(e) that the related Loan has not been closed or substantially disbursed. 53. The Panel has not previously made a recommendation on the subject matter of the Request. Therefore, the Request satisfies paragraph 9(f). F. CONCLUSIONS 54. The Requesters and the Request meet the eligibility criteria set forth in the Resolution that established the Inspection Panel ...

    WB Inspection Panel - Colombia - 2004
  12. Complaint > Railroad General Roca Improvement Program - Constitución - La Plata Line

    Eligibility: Eligibility Memorandum Public Disclosure

    ...Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed Operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. d. The Request describes the efforts that the Reque...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2019
  13. Complaint > Indigenous and Community Biodiversity Project (COINBIO)

    Eligibility: 30-Eligibility Report (English)

    ...Request for Inspection (Request) related to the above-referenced Project, dated November 25, 2003.1 On January 30, 2004, in accordance with the Resolution establishing the Inspection Panel (Resolution), 2 the Panel notified the Executive Directors and the President of the International Bank for Reconstruction and Development (IBRD)3 that it had received the Request, which constituted Registration of the Request ...

    WB Inspection Panel - Mexico - 2004
  14. Complaint > Amaravati Sustainable Capital City Development Project

    Filing: Request for Inspection

    ...Requester #2’s house. These individuals stated that they were representatives of the World Bank and asked about the reasons that Requester #2’s family refused to participate in the LPS. III. Harms to the Requesters 23. Each of the Requesters owns agricultural land in Amaravati, which they rely on for their livelihoods, and none of the Requesters has joined the Land Pooling Scheme. The Requesters have and are likely to experience harm as a result of the A...

    WB Inspection Panel - India - 2017
  15. Complaint > Second Urban Environment Sanitation Project

    Eligibility: 49-Management Report and Recommendation (English)

    ...Request and Investigation 1. On August 22, 2007, the Inspection Panel registered a Request for Inspection concerning the World Bank’s Second Urban Environmental Sanitation Project (UESP II) in Ghana. The Accra-based Centre on Housing Rights and Evictions (COHRE) submitted the Request on behalf of the Agyemankata community, resident in the Kwabenya part of the Accra metropolitan area. The Request focused on one Project subcomponent, the proposed Kwabenya sanitary landfill. The Requesters cla...

    WB Inspection Panel - Ghana - 2007
  16. Complaint > Low-Income Neighborhood Improvement Program - Habitar Brasil

    Dispute Resolution: Issuance of Consultation Phase Report

    ...Request was executed in the Município of São José dos Campos, State of São Paulo, Brazil. Its comprehensive neighborhood improvement component included family resettlement, when necessary, as a result of the reorganization of the neighborhood (if located in high-risk zones—flood-prone areas and steep or eroding slopes—or in overcrowded housing). The Request stated that the resettlement process implemented under the pro...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2015
  17. Complaint > Turk Traktor

    Monitoring: Compliance Review Monitoring Report I

    TÜRK TRAKTÖR PROJECT REQUEST NUMBER: 2015/03 Compliance Review Monitoring Report I – May 2018 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determine whether or no...

    EBRD Independent Project Accountability Mechanism - Turkey
  18. Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

    Compliance Report: 24-Investigation Report (English)

    ...Request for Inspection 13. On July 27, 2001, the Inspection Panel (the Panel) received a Request for Inspection (the Request) dated July 25, 2001 related to the Power III Project, the Power IV Project, and the Bujagali Hydropower Project (the Projects). On August 7, 2001, the Panel notified the Executive Directors and the President of the International Development Association (IDA) of receipt of the Request (meaning “Registration” under the Panel’s Operating Procedures)....

    WB Inspection Panel - Uganda - 2001
  19. Complaint > Alto Maipo Hydroelectric Power Project

    Management Response: Management Response

    ...Requesters made no additional contact with IDB Management, nor did they make any formal or informal request for clarification about the abovementioned points. In this regard, it is clear to Management that the Requesters failed to exhaust efforts to “address the issues with Management,” or describe in their request “the results of those efforts.”7 2.3 On January 6, 2017, Management received a request via email signed by Juan Pablo Orrego, stating that he ...

    IDB Independent Consultation and Investigation Mechanism - Chile - 2017
  20. Complaint > Greater Beirut Water Supply Project

    Eligibility: 71-Inspection Panel Report - Follow-up to Board Decision of March 10, 2011

    ...Request on November 10, 2010 and on December 13, 2010, Management submitted its Response to the Request. 3. On January 20, 2011, the Panel submitted its Report and Recommendation to the Board of Directors. The Panel determined that the Request and the Requesters met the criteria set forth in the Resolution for eligibility, and recommended that the Board authorize the Panel to carry out an investigation of some of the matters raised in the Request for Inspection. Specifically...

    WB Inspection Panel - Lebanon - 2010