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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > AD Hydro Power Limited-01/Himachal Pradesh

    Eligibility: English

    ...requesting this information directly. CAO expects to remain engaged and informed of progress relating to this request in order to understand the responsiveness of the grievance mechanism to concerns from its community. - 11 - 5.3. Does the project have a No Objection Certificate? The No Objection Certificate (NOC) is a required permit, issued by the village-elected council – the Panchayat – to indicate local support for significant development ...

    IFC Compliance Advisor/Ombudsman - India
  2. Complaint > Fuzhou Environmental Improvement Project

    Dispute Resolution: Review and Assessment report (RAR) (English)

    ...president PRC – People's Republic of China CONTENTS Page EXECUTIVE SUMMARY (ii) MAP (iii) I. BACKGROUND 1 A. The Project ...

    ADB Special Project Facilitator and Compliance Review Panel - China - 2009
  3. Complaint > Northern Corridor Highway Improvement Program - Santa Barbara - Rurrenabaque and San Buenaventura

    Eligibility: Issuance of Eligibility Memorandum

    ...Request On February 28, 2011, inhabitants of the municipality of Rurrenabaque (the “Requesters”), including the Committee of Residents of Rurrenabaque in La Paz, the Committee of Residents of Rurrenabaque in Santa Cruz and the Foro Boliviano sobre el Medio Ambiente y Desarrollo (FOBOMADE), and one other party that requested confidentiality, submitted a Request to the ICIM. 9 The Request expressed concern about the plans for the construction and operation of the Bridge. 10 The Requesters allege t...

    IDB Independent Consultation and Investigation Mechanism - Bolivia - 2013
  4. Complaint > Lagos Metropolitan Development and Governance Project

    Registration: 91-Notice of Non-Registration (English)

    ...Request” that in accordance with the steps set out in the Pilot approach, it would ask the Requesters and Management to engage in direct dialogue on these matters, and to keep it updated on progress in addressing the concerns of the Requesters. In line with the Pilot approach, the Requesters retained the right at any time to declare their non- satisfaction and request the Panel to register their Request. -4- 13. On March 20,...

    WB Inspection Panel - Nigeria - 2013
  5. Complaint > Amaravati Sustainable Capital City Development Project

    Registration: 114-Notice of Non-Registration-Updated 6 July 2017

    ...REQUEST RQ 16/09 July 6, 2017 INDIA: Proposed Amaravati Sustainable Capital City Development Project (P159808) Redaction of Documents Some of the Requesters requested the Panel to redact the Notice of Non-Registration dated December 19, 2016 and the attached Requests for Inspection dated October 8 and 26, 2016, due to further confident...

    WB Inspection Panel - India - 2016
  6. Complaint > Ituango Hydropower Plant

    Filing: Request Receipt

    ...request to the IIC asking for more information about the project in order to inform the MRV of the details; however, the request went unanswered. Finally, as mentioned on November 27, 2016, the MRV and partner organizations concerned about the lack of information about the investment in the Ituango project sent a letter to all members of the IIC’s Board of Directors informing them of the potential problems with the project and requesting that they not approve the investment. A few days later, th...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2018
  7. Complaint > Jamuna Multipurpose Bridge Project

    Management Response: Management Response

    ...Request 1. On November 25, 1996, the Inspection Panel registered a Request for Inspection (the Request) submitted by a group of shareholders/CEOs of private sector jute mills in Bangladesh (the Requesters). The Requesters assert that they have been adversely affected in a direct and material way by IDA's failure to follow its policies and procedures with respect to the Jute Sector Adjustment Credit (JSAC) in Bangladesh. 2. The complaints of the Requesters may be grouped in three ...

    WB Inspection Panel - Bangladesh - 1996
  8. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Management Response: Management Response

    ...REQUESTERS AND MANAGEMENT’S RESPONSE A. Allegations of Noncompliance with the Operational Policies of the Bank 3.1 In section II of the request document, the Requesters state that the Bank has failed to comply with operational policies OP-703 and OP-765. They cite potential harm to native communities due to omissions made in the design process that affect the project execution, as they explain in section III of the request. The request allege...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2015
  9. Complaint > Mundra Ultra Mega Power Project

    Monitoring: CRP 1st Annual Monitoring Report (English)

    ...request for compliance review of Loan 2419-IND: Mundra Ultra Mega Power Project in India (Project) was filed by three individuals, one of whom was representing a group of fisherfolk affected by the Project on 17 October 2013. This is the first complaint that was received by the Compliance Review Panel (CRP) under the 2012 Accountability Mechanism Policy1 (AMP) of the Asian Development Bank (ADB). On 27 December 2013, the request was determined by the CRP as eligible and the CRP did a compli...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2016
  10. Complaint > Axzon-01/Halych and Kalush

    Filing: Danosha Complaint - ENG

    ...requests to the company regarding access to the environmental information and the course of implementation of the Environmental and Social Action Plan presented on the IFC web-page. These were the requests No.125-1/307 as of 26th July 2013 and No. 125-1/363 as of 30th September 2013. The company has replied to the first request; however, no environmental information was included (Annex 2). The second request was ignored by the company. All copies of requests from community and NECU, as well as t...

    IFC Compliance Advisor/Ombudsman - Ukraine
  11. Complaint > Lonmin-02/Marikana

    Appraisal: Compliance Appraisal Report- Lonmin-02 - December 2017

    ...President, the President of the World Bank Group or IFC/MIGA senior management. Following a compliance investigation, CAO may determine that it is necessary to monitor actions taken by IFC or MIGA until such actions assure CAO that its compliance findings are being addressed.1 For more information about CAO, please visit www.cao-ombudsman.org. 1 CAO, Operational Guidelines (2013) para. 4.4.6. Compliance Appraisal Report – Lonmin, South Africa 3 Tabl...

    IFC Compliance Advisor/Ombudsman - South Africa - 2017
  12. Complaint > Integrated Disaster and Land Management

    Registration: 101-Notice of Non-Registration(English)- 2 March 2015

    ...Request for Inspection. 16. Considering the exchange that the Requesters had with the IFC, and the acknowledgement that IFC is financing some activities at the Port of Lomé, the Panel informed the Requesters of possible recourse through the CAO (Compliance Advisor/Ombudsman) of IFC. 17. The Panel notes that the Requesters retain their right to re-submit a Request for Inspection should new evidence or circumstances arise not known at the time of this Request. ...

    WB Inspection Panel - Togo - 2015
  13. Complaint > Trade and Transport Studies RETF Project

    Registration: 111-Notice of Non-Registration

    ...Request' was submitted by members of indigenous communities in the Chittagong Hill Tracts (CHT) area of Bangladesh who claim to represent four indigenous communities living in the Rangamati district (the "Requesters").' The Requesters asked the Panel to keep their identities confidential. The Request alleges the absence of meaningful engagement with indigenous peoples and raises concerns over land issues, forests, the environment and cultural ...

    WB Inspection Panel - Bangladesh - 2016
  14. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Management Response: Management Response (English)

    ...Request for Inspection i. On December 18, 2018, the Inspection Panel registered the Second Request for Inspection (IPN Request RQ18/07) concerning the India: Rural Water Supply and Sanitation Project for Low Income States Project (RWSSP-LIS, or the Project). The first Request for Inspection (IPN Request RQ18/06) was registered by the Inspection Panel on November 5, 2018. While the grievances voiced in the two Requests for Inspection share points of similarity, and ...

    WB Inspection Panel - India - 2018
  15. Complaint > BTC Pipeline-22/Tsemi

    Eligibility: Tsemi Assessment Report, February 2006

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints by people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which these IFC and MIGA play a role. In the first instance, complaints are managed through the CAO’s Ombudsman function. The purpose of this assessment is to: 1. Provide a neutral assessment of the facts gathered during the assessment that are as...

    IFC Compliance Advisor/Ombudsman - Georgia
  16. Complaint > Lukoil Overseas-01/Berezovka

    Eligibility: English

    ...President Wolfowitz, appear to respond directly to complainants’ requests that IFC “acquire more independent monitoring of its projects” and that IFC “increase transparency and citizen participation in project monitoring” (April 2005 Assessment Report, page 9). In addition, the KPO initiatives as described by IFC appear to respond directly to the following CAO recommendations, which appear in the April 2005 assessment report: • KPO should continue the process of ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  17. Complaint > Compania Minera Antamina S.A.-02/Huarmey

    Eligibility: Capacity Building Workshop Summary and Recommendations - Huarmey, Peru, July 19 and 20, 2006

    ...requested by both CMA and by CMVFAH following CAO’s assessment and closure of a complaint filed in May 2005 by members of the Federación de Pescadores del Perú. Among the recommendations in CAO’s final assessment report was that the company work more closely with the environmental monitoring committee to strengthen CMVFAH’s technical capacity; improve communication between the two parties and between the committee, the complainants, and community members; and to improve strategies for inte...

    IFC Compliance Advisor/Ombudsman - Peru
  18. Complaint > Bujagali Energy-07/Bujagali

    Compliance Review: English

    ...President and Chief Operating Officer 2 Annex: IFC Tabulated Management Response: Bujagali-07 CAO Finding fFC Response IFC Actions Taken or Proposed 1. IFC properly recognized the IFC agrees that the IP was an associated NIA interconnection project as an associated facility, subject to the PS requirement for ...

    IFC Compliance Advisor/Ombudsman - Uganda
  19. Complaint > Natural Resource Management Project and Kenya Climate Smart Agriculture Project, and Kenya Urban Support Program

    Registration: Notice of Non-Registration

    ...Request for Inspection (the "Request") of the Natural Resource Management Project ("NRMP), the Kenya Climate Smart Agriculture Project ("KCSAP") and the Urban Support Program ("USP"). 2. The Request was submitted by seven community members from Kitale (Trans Nzoia County), Kapenguria (West Pokot County) and Kapcherop (Marakwet County) who live and represent others in the Cherangany Hills in Kenya (the "Requesters"). The Requesters ...

    WB Inspection Panel - Kenya - 2019
  20. Complaint > PL IV-01/Multiple locations

    Eligibility: CAO Assessment Report - PL IV-01 - Panama - April 2019 - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, go to www.cao-ombudsman.org. –2– TABLE OF CONTENTS LISTE OF ACRONYMS ..................................................................................................

    IFC Compliance Advisor/Ombudsman - Panama - 2019