Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

Closing Report: Egypt EIPC-02 Conclusion Report - January 2019

...president of Polyester Company (EIPET) – Sokhna logistics, regarding the IFC-supported project (#28878) in Egypt. The IFC investment in Ain Sokhna, Egypt (the Complainant). This supported the establishment of a 420,000 tons was the second complaint received by CAO per annum, greenfield polyethylene regarding the project.1 The Complainant terephthalate (PET) resin plant in the Eldorado claimed that EIPET had failed to compensate ...

Complaint > Kurum Hydro-01/Bradashesh

Eligibility: Assessment Report - Kurum-September_2015- English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org -2- TABLE OF CONTENTS List of Acronyms ……………………………………………………… 4 1. Overview ……………………………………………………… 5 2. Bac...

Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

Management Response: IFC Response to CAO Audit Report, November 4, 2005

...request our client to undertake further studies, we collaborated with them in their pioneering efforts to establish the basis of what we hope will become a sector wide soy certification scheme. In our recent supervision IFC rigorously reviewed the Company's ESMS, in line with our commitment to the CAO, to ensure that it is sufficiently comprehensive to meet IFC's requirements. The main findings of this supervision visit are that: • The Company has continued to work close...

Complaint > CAREC Transport Corridor I Investment Program

Monitoring: Monitoring Report (English)

...President annually, with a copy to the Board.5 B. Monitoring Activities 2010/2011 4. Monitoring activities in 2010 and 2011 have consisted of (i) two OSPF missions, one in July and one in November 2010; (ii) regular communication with the complainants through the Taraz Press Club; and (iii) CWRD safeguard specialists’ communication and visits during regular safeguard missions to the project. 5. The mission in July confirmed OSPF’s role in monitoring the implementation ...

Complaint > Forest Concession Management and Control Pilot Project

Compliance Report: 36-Investigation Report (English)

...President. 5. On March 8, 2005, Management submitted its Response to the Request for Inspection. 10 1. The Request 6. The following paragraphs briefly summarize the Request. The Requesters’ specific claims will be addressed in more detail later in the Report. 7 Request for Inspection: Forest Concession Management and Control Pilot Project, Letter to Inspection Panel dated January 21, 2005, p.1, (hereinafter “Request Letter 1”). 8 Requ...

Complaint > South-West Corridor Road Project

Dispute Resolution: Problem-solving Completion Report (English)

...President with a recommendation that the PCM undertake a Problem-solving Initiative in line with 2014 PCM RP 36. The President approved the recommendation on October 20, 2015. PCM Expert Susan Wildau was assigned to undertake the PSI. 4. The PCM Expert conducted the Problem-solving Initiative from 17 to 29 July 2016. This document comprises the Problem-solving Initiative Completion Report in accordance with PCM RP 37. The Report describes the issues raised in...

Complaint > Sostanj Thermal Power Plant

Eligibility: Eligibility Assessment Report

EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT COMPLAINT MECHANISM ELIGIBILITY ASSESSMENT REPORT COMPLAINT: SOSTANJ THERMAL POWER PROJECT REQUEST NUMBER: 2012/03 Table of contents Executive Summary 1 I. Overview of the Eligibility Assessment process 2 II. Factual Background of the Sostanj Thermal Power Plant PCM Proceeding 6 III. Steps Taken in Determining Eligibilit...

Complaint > West African Gas Pipeline Project

Management Action Plan: 40-First Management Progress Report

...request. 3. Since the approval of the MAP in August 2008, significant progress has been made in addressing the issues and implementing specific measures. Key accomplishments include: (a) Commissioning of the pipeline, injection facility, and receipt station, and line packing to enable commencement of free-flow gas from Nigeria to Ghana in December 2008. Ghana’s Volta River Authority (VRA) is currently not consuming the free-flow gas on account of the favorable oil prices in ...

Complaint > Pronaca Expansion-01/Santo Domingo de los Tsachilas

Eligibility: English

...request at any time that the CAO transfer their complaints from the Ombudsman function to the Compliance function, but that according to the CAO’s Operational Guidelines these two processes do not run in parallel. In other words, the CAO could not attend to their request for an audit of the credit approval process (performed by the Compliance function) and for environmental and social assessments of the PRONACA operations (conducted under the sponsorship of the Ombudsman function) at the s...

Complaint > Bankers Petroleum-01/Patos

Agreement: Progress Report - May 2016 - English

...President of the World Bank Group. CAO’s mandate is to address complaints of people affected by projects of the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) in a manner that is fair, objective and constructive, and to enhance the social and environmental outcomes of projects in which these institutions play a role. The Complaint In March 2013, CAO received a complaint about IFC’s funded Bankers Petroleum Ltd. (Bankers) project in Albania. The ...

Complaint > Forest Concession Management and Control Pilot Project

Management Response: 36-Management Response Annex (English)

...request for more frequent management and reform issues, including Donors, and (TWG is an outgrowth of the Cambodia meetings to assist in monitoring reform program FCMCPP since 2000 NGOs Consultative Group Process and is one of a and advising on implementation; monthly or family of Government-donor committees more frequent meetings from 2000 onward established to monitor progress on key development and refo...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Compliance Report: 23-Annexes to Investigation Report (English)

...requested CCL to facilitate that the processing of these claims is e~pedited.’~ CCL has attempted this through repeated requests to the Jharkand state authorities to expedite the verification of the claims. During previous visits to Parej East, the supervision team has requested that CCL and XISS assist PAPs in assembling evidence for their 14 See para 63 in Management Response to the Inspection Panel of July 19, 2001. 15 See para 48 in supervision mission aide memoire ...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Compliance Report: English

...Request for site visits to Kamalanga project IFC first requested a site visit to the Kamalanga project in 2009. Between 2009 and 2014 IFC made an estimated 15 requests to the client to organize a site visit to the Kamalanga project, however, a site visit to the Kamalanga project could not be organized until December 2014. IFC staff noted that its client was unable to organize a site visit to the Kamalanga project for 35 According to IFC’s definitions, an ESRR of 2 is assigned to clients that is ...

Complaint > Reventazon Hydroelectric Power Project

Eligibility: Eligibility Memorandum Public Disclosure

...Request against the eligibility criteria established in its Policy to determine whether or not the Request is eligible and whether it can be accepted for processing. This eligibility determination is neither an assessment of the merits of the Request or the issues raised, nor a determination of the IDB Group’s compliance or noncompliance with its Relevant Operational Policies. If the Request is declared eligible, the process will begin for the phase selected by the Requesters; otherwise, the Req...

Complaint > Ituango Hydropower Plant

Eligibility: Eligibility Memorandum Public Disclosure

...Request with respect to the criteria established in its Policy, to determine whether the Request fulfills those criteria and may therefore be accepted for processing. This analysis is not an evaluation of the merits of the Request nor of the issues raised therein; neither is it a determination of the IDB Group’s compliance or noncompliance with the Relevant Operational Policies. If the Request is declared eligible, it is transferred to the Phase requested by the Requesters; for Requests that are...

Complaint > Tietê Várzea Program

Eligibility: Eligibility Memorandum Public Disclosure

...Request. Telephone call with Requesters concerning the Request and the MICI 1 August process. Allowance of a maximum period of 10 business days for the Requesters 4 August to present additional information required to process the Request. 17 August Receipt of additional information requested of the Requesters. 22 August Registration of ...

Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

Eligibility: 37-Eligibility Report (English)

...Requesters claim that because of the above-mentioned Bank failures the policies supported “do not appear to lay a solid foundation for zoning.”26 Moreover, the Requesters warn that, if the zoning of the forests were to be 22 Request, p. 9. 23 Request, p. 4. 24 Request, p. 4. 25 Request, p. 4-5. 26 Request, p. 8. 7 carried out without consultations of affected people and without taking their ...

Complaint > Productive and Tourism Infrastructure Program for the Province of Rio Negro

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed Operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. d. The Request describes the efforts that the Requeste...

Complaint > Alto Maipo Hydroelectric Power Project - Request III

Eligibility: Eligibility Memorandum Public Disclosure

...Requesters on whose behalf the Request is filed will be indicated and written proof of representation will be attached. b. The Request clearly identifies a Bank-financed Operation that has been approved by the Board, the President, or the Donors Committee. c. The Request describes the Harm that could result from potential noncompliance with one or more Relevant Operational Policies. d. The Request describes the efforts that the Requeste...

Complaint > Program for the Reconstruction of Electricity Infrastructure in Areas Affected by the Earthquake in Ecuador

Eligibility: Eligibility Memorandum Public Disclosure

...Request and phone call with the Representative of the Requesters 20 April regarding the MICI process. 27 April Notification of Registration of Request sent to Requesters and IDB Management. 10 May Meeting with Project Team. 21 May Phone call with the Representative of the Requesters. 25 May Meeting with Project Team. Receipt of IDB Management’s Response, which included a request for a 30 May...