Complaint > Bujagali Energy-05/Bujagali

Agreement: Interim Ombudsman / Dispute Resolution Monitoring Report, January 2016

Uganda: Bujagali Energy-05 Interim Ombudsman/Dispute Resolution1 Monitoring Report January 2016 The Office of the Compliance Advisor Ombudsman (CAO) is the independent accountability mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA), members of the World Bank Group. CAO reports directly to the President of the World Bank Group, and its mandate is to assist in address...

Complaint > Dariali HPP

Monitoring: Compliance Review Monitoring Report I

DARIALI HPP PROJECT REQUEST NUMBER: 2014/05 Compliance Review Monitoring Report I – October 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determine whether or...

Complaint > Transport Sector Development Project - Additional Financing

Other: GBV Task Force Recommendations

...Requests for Proposal SBD Standard Bidding Documents W O R K I N G T O G E T H E R T O P R E V E N T S E X U A L E X P L O I TAT I O N A N D A B U S E 4 Executive Summary “ In October 2016, World Bank President Jim Yong Kim established an indepen- dent Task Force of external experts to provide guidance on how to strength- en Bank systems, tools and p...

Complaint > Panama Canal Expansion-01/Gatun

Filing: Complaint, May 12, 2011

REQUEST FOR REVIEW/COMPLIANCE AUDIT Dear Office of the Compliance/Advisor Ombudsman staff, This letter is to request a review and compliance audit of the Panama Canal expansion project to ensure the canal's reliability, capacity, safety and sustainability remain intact upon completion of the project. An adequate, accurate and objective evaluation prescribed by IFC policies is of significance at this time given that this project – with consequences affecting people far beyond Panama's shores...

Complaint > Mozal-01/Matola and Maputo

Eligibility: Ombudsman Assessment Report, Complaint Regarding the Mozambique Aluminum S.A.R.L. (MOZAL) Investment, IFC Mozal II Project (#10323), February 2011

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant; (2) identify the principal stake...

Complaint > Eleme Fertilizer-01/Port Harcourt

Eligibility: CAO Assessment Report - Nigeria / Eleme Fertilizer 01 - February 2019

...requested they deduct 4% of each employee’s salary, to be transferred to NUCFRLANMPE. The Company accepted and implemented this request. h) Healthcare treatment/coverage denials: According to IEFCL, all employees including those on probation and family members (which include spouses and a maximum of four children) are covered for free medical treatment without any billing limit. In addition, the Company runs a clinic within the Indorama complex with resident d...

Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

Management Response: 22-Management Response (English)

...REQUEST 2. The Request for Inspection Panel review is submitted by Mr. Ngarlejy Yorongar (the “Requestor”) who is also acting on behalf of 120 residents (the “Requestors”) of the Cantons of Miandoum, Kome, Bero, Mbikou, Bebedjia and Beboni (all in the Sub- Prefecture of Bebedjia), Republic of Chad (see Map 1). 3. Attached to the Request are: (i) A letter to the Requestor from the private sector operator of the Project dated September 30, 1997 provi...

Complaint > Bilt Paper B.V-01/Sipitang

Appraisal: CAO Appraisal Report - Bilt-01-July 13-2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > Lafarge Surma Cement -01

Appraisal: Compliance Appraisal Report - Lafarge Surma Cement - October 14_2014

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO Compliance function is the performance of IFC and MIGA, not their client. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC/MIGA’s im...

Complaint > Vizhinjam-01/Kerala

Appraisal: CAO Compliance Appraisal Report of Vizhinjam 01 to 03, June 01, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its/their business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provis...

Complaint > Vizhinjam-02/Kerala

Appraisal: CAO Compliance Appraisal Report of Vizhinjam 01 to 03, June 01, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its/their business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provis...

Complaint > Vizhinjam-03/Kerala

Appraisal: CAO Compliance Appraisal Report of Vizhinjam 01 to 03, June 01, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its/their business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provis...

Complaint > Yanacocha-04/Cajamarca

Appraisal: CAO Compliance Appraisal Report Yanacocha-04 to 07 - English May 2015

...President, senior management of IFC/MIGA, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC/MIGA business activities, including direct investments, investments through financial markets, and advisory services work. In its compliance function, CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business a...

Complaint > Yanacocha-05/Cajamarca

Appraisal: CAO Compliance Appraisal Report Yanacocha-04 to 07 - English May 2015

...President, senior management of IFC/MIGA, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC/MIGA business activities, including direct investments, investments through financial markets, and advisory services work. In its compliance function, CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business a...

Complaint > Bujagali Energy-04/Bujagali

Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaints 04 and 06), April 8, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Bujagali Energy-06/Bujagali

Appraisal: Appraisal of IFC investment in Bujagali Energy (IFC Project #24408) and MIGA guarantee of World Power Holdings (MIGA Project #6732), Uganda, (CAO Complaints 04 and 06), April 8, 2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Strominvest II-01/Minsk

Appraisal: CAO Compliance Appraisal Report Strominvest - March 2018 - English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy p...

Complaint > Yanacocha-06/Cajamarca

Appraisal: CAO Compliance Appraisal Report Yanacocha-04 to 07 - English May 2015

...President, senior management of IFC/MIGA, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC/MIGA business activities, including direct investments, investments through financial markets, and advisory services work. In its compliance function, CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business a...

Complaint > Yanacocha-07/Cajamarca

Appraisal: CAO Compliance Appraisal Report Yanacocha-04 to 07 - English May 2015

...President, senior management of IFC/MIGA, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC/MIGA business activities, including direct investments, investments through financial markets, and advisory services work. In its compliance function, CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business a...

Complaint > Paravani Hydro Power Plant

Monitoring: Monitoring report VI

Paravani Hydropower Project REQUEST NUMBER: 2012/01 Compliance Review Monitoring Report VI – March 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determine whe...