Complaint > Wilmar Group-03/Jambi

Appraisal: CAO Appraisal Report - Wilmar-03 - June 25_2014

...President, IFC/MIGA management, or the President of the World Bank Group. The focus of the CAO compliance function is the performance of IFC and MIGA, not their client. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC’s/MIGA’s implem...

Complaint > Turk Traktor

Community Response: Complainant comments

...request that the MAP be revised so that they are consulted on the reports and measures referenced in the MAP. Complainants have experience with other employers in Turkey and can provide suggestions on how the issues raised in the complaint have been successfully addressed elsewhere. For example, EBRD should explicitly commit to consult complainants under Management Action 3 regarding good international practice on freedom of association. Similarly, complainants request to be consulted during EBR...

Complaint > Andhra Pradesh & Telangana Road Sector Project

Filing: 105-Request for Inspection

...request the world bank to supply poison to all of us and kill. But please do not play with our lives, to make only some section ofIndians rich. World bank not yet released the funds, 65000 crores rupees.WE beg you not to release the funds and please change design, not only our houses but entire design please see that it goes from the abundant vacant paddy fields. the paddy fields owners are willing ad rather eager to offer their lands. we are 6 families filing this SOS request to the Inspe...

Complaint > Sostanj Thermal Power Plant

Compliance Report: Compliance Review Report

...Request No. 2011/05), para. 18; PCM, Compliance Review Report: Ombla Hydropower Project (Request No. 2011/06), para. 27. Indeed, the relevance of Article 6(3) of the 1992 Habitats Directive for the interpretation of Bank environmental safeguards can be traced back to Paragraphs 6 and 21 of the EBRD’s 2003 Environmental Policy, see PCM, Compliance Review Report: D1 Motorway, Phase 1, Slovak Republic (Request No. 2010/01), paras. 8-10 and 12. ...

Complaint > Alex Dev-01/Wadi al-Qamar

Appraisal: English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisi...

Complaint > Albania Hydros-01/Tirana

Appraisal: CAO Compliance Appraisal of IFC advisory service project: Albania Hydros. March 18, 2014

...President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory services. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions....

Complaint > Bidco Bev. & Det.-01/Thika

Appraisal: CAO Compliance Appraisal Report - Bidco Bev. & Det.-01 - English

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Second Tamil Nadu Road Sector Project

Registration: Notice of Non-Registration(English)

...Request for Inspection (the "Request") of the IBRD-proposed India: Second Tamil Nadu Road Sector Project (TRSP-II) (the "Project"). The Request is herein attached. Since the Requesters asked for confidentiality, their names have been removed. 2. The Panel decided not to register the Request after determining that it does not meet the admissibility criteria for registration given that the road construction activities, the subject of the Request, are...

Complaint > Power Sector Generation and Restructuring Project

Management Response: 46-Management Response (English)

...REQUEST 3. The Request for Inspection was submitted by Mr. Lavdosh Ferruni, on behalf of the Civil Alliance for the Protection of the Bay of Vlora (CAPBV) and eight persons who live in the city of Vlore (hereafter referred to as the “Requesters”). 4. Attached to the Request is the first page of a June 2005 letter from the CAPBV to the World Bank. Although the Request makes reference to other attachments to be sent subsequently by mail or e- mail, no further materials were received by...

Complaint > Education Improvement Project

Eligibility: 94 - Eligibility Report and Recommendation (English)

...Request, p. 10. 17 The Request, p. 14. 18 The Request, p. 7. 19 Ibid. 20 The Request, p. 9. 21 The Request, p. 12. 22 Ibid. 23 Ibid. 24 Ibid. 25 The Request, p. 8. 26 Ibid. 4 would provide for the quality education.” 27 The Requesters state that the quality of education suffers due to insufficient financing. 18. Religious Influence over Higher Education. The Requesters state that th...

Complaint > Red Sea - Dead Sea Water Conveyance Study Program

Eligibility: 76-Report and Recommendation (English)

...Request, p. 9, para 29. 17 The Request, p. 6, para 19. 18 The Request, p. 7, para 22. 19 The Request, p. 9, para 27. 20 The Request, p. 7, para 23. 21 The Request, p. 5, para 17. 4 18. The Request also alleges the lack of proper disclosure of information and adequate consultations on the draft study reports. It states that “in fact, more than 20 months after the beginning of the Study of Alterna...

Complaint > Land Management and Administration Project

Other: 60- Press Release (English)

...President, Robert Zoellick. The Panel Investigation was conducted in response to a Request for Inspection submitted on September 4, 2009, by NGOs on behalf of residents in the Boeung Kak Lake area of central Phnom Penh, who have been forcibly resettled by the Phnom Penh Municipality and a private developer to make way for a new development. The Inspection Panel Report focused on whether the Bank has complied with its own policies including Resettlement Policies during the design, implementation ...

Complaint > EPS Kolubara Environmental Improvement

Dispute Resolution: Problem-solving Completion Report Summary (English)

...requested that a Problem-solving Initiative (PSI) be undertaken by the PCM. In a written response to the first and the second Complaints, EBRD Management indicated support for a Problem-solving Initiative undertaken by the PCM. The Eligibility Assessment Report for a Problem-solving Initiative (PSI), released in August 2017, concluded that both Complaints are eligible and satisfy the criteria for a PSI in accordance with the PCM Rules of Procedure (PCM RP), specifically paragraphs 24-26 and 28-2...

Complaint > None

Policy Document: EO-EIB MOU

...request of either party and either party has the right to withdraw from it at any time. Luxembourg, 9 July 2008 P. Nikiforos Diamandouros Philippe Maystadt European Ombudsman President, European Investment Bank 1 Article 2.4 of the Statute of the Ombudsman provides that a complaint must be “preceded by the appropriate administrative approaches to the institutions and bodies concerned”.

Complaint > Vietnam Livestock Competitiveness and Food Safety and Additional Financing to Livestock Competitiveness and Food Safety Project

Registration: Notice of Non-Registration

...Requesters also contend that stakeholder engagement has been inadequate and neither the Requesters nor any other animal welfare organization in Vietnam were consulted about the Project. In addition, they claim that Management failed to answer their requests to access training materials used by the Project. Panel's Observations and Determination 10. In accordance with its Operating Procedures', after receipt of the Request the Panel issued a Notice of Receipt on its website on Januar...

Complaint > Avianca-01/Bogota

Appraisal: Compliance Appraisal for Audit of IFC regarding Avianca S.A., Colombia: Case of Complaint from Global Unions on behalf of unions representing employees of Avianca, January 8, 2013

...requested. It is unclear to CAO whether requesting further information in the subsequent year’s AMR meets this requirement. In this context CAO notes that subsequent AMRs have not contained significantly more information on labor issues. 6 This is to be completed according to amendments to the legal agreement between IFC and the Company that extend the E&S provisions of the legal agreement to cover the operations of TACA in addition to those of Avianca. Appraisal Report ...

Complaint > Private Sector Development and Competitiveness Project (First Request)

Eligibility: 54-Third and Final Eligibility Report (English)

...Request for Inspection related to the retrenchment operation financed by the same Project. The Request concerned the Project’s impact on former employees of three state-owned banks (the “Three Banks Request”).3 This Request is similar to the previous ones in its allegation 1 This Request (the “First Gécamines Request”) was submitted by Mr. Chola Kabamba and Mr. Assani Kyombi, both residents of Likasi, Katanga, in the DRC, acting as former employees of the State mining ent...

Complaint > Second Rural Enterprise Support Project

Management Action Plan: 89-Management Progress Report

...request for withdrawal of funds from the Credit Account as part of the "Financing of Rural Enterprises" component of the Project, with all documents and other evidence required by the Association in relation to any such withdrawal or request. The Republic of Uzbekistan shall provide to the Association all the required proof of authority of the RRA for such withdrawals upon request of the Association, and such evidence and documents as required in order allowing such withdrawals and requests...

Complaint > Wilmar Group-03/Jambi

Compliance Report: English

...President, the CAO Vice President or senior management of IFC/MIGA. CAO compliance investigations focus on IFC/MIGA, and how IFC/MIGA assured itself of project environmental and social (E&S) performance. The purpose of a CAO compliance investigation is to ensure compliance with policies, standards, guidelines, procedures, and conditions for IFC/MIGA involvement, and thereby improve E&S performance. In the context of a CAO compliance investigation, at issue is whether:  The actual E&S out...

Complaint > Multiphase Development Infrastructure Program: Support Production in Entre Rios

Monitoring: Third Monitoring Report

...Requester with respect to the monitoring measures. Monitoring reports shall be issued at least semi-annually for so long as the Project Ombudsperson deems appropriate. Monitoring protocols and reports shall be made public via the Registry. The Project Ombudsperson will notify the President, Board (and the Donors Committee, in the case of a MIF-funded operation), the Requester, and other relevant parties of the results of its periodic monitoring exercises a...