Complaint > Panama Canal Expansion-01/Gatun

Eligibility: English

...President and Board of the World Bank Group, and the public, that CAO Ombudsman has closed the complaint and transferred it to CAO Compliance for appraisal. 3 See: http://www.ifc.org/enviro and http://miganet.worldbank.org/wb/index.cfm 5|Page 1. The complaint From May to June 2011, the CAO received complaint letters from several local and national civil society and environmental organizations and members of the organization Alianza Pro Panama4, requesting CAO’s assistance in addre...

Complaint > Yanacocha-02/Cajamarca

Agreement: September 2001

...request of the President and/or senior management or as and when the CAO feels appropriate. • To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA portfolio and projects. . 3 Formal Complaints and CAO Response The first formal complaint to the CAO was filed by the leaders of the community of Choro...

Complaint > Land Management and Administration Project

Eligibility: 60-Final Eligibility Report (English)

...Request for Inspection on September 24, 2009. Management submitted its Response to the Request on November 2, 2009 1. 3. A Panel team visited Cambodia from November 16 - 19, 2009, to determine the eligibility of the Request for Inspection. On December 2, 2009, the Panel submitted its Report and Recommendation to the Executive Directors 2. The Panel found the Request and the Requesters eligible but at that time refrained from making a recomme...

Complaint > Power Development Project

Management Response: 87-Update-Management Action Plan (English)

...REQUEST FOR INSPECTION 4. The Request for Inspection was submitted by 103 indigenous and non-indigenous families in three villages of Sindhuli District, supported by a coalition of civil society organi- zations and individuals. The Requesters’ key claims were that the PDP had not complied with the Bank’s policies in relation to: (i) analysis and due consideration of alternatives in the alignment of the Khimti-Dhalbekar Transmission Line and the corresponding potential ad- verse impac...

Complaint > Red Sea - Dead Sea Water Conveyance Study Program

Management Response: 76-Management Response (English)

...REQUEST FOR INSPECTION OF THE RED SEA – DEAD SEA WATER CONVEYANCE STUDY PROGRAM I. INTRODUCTION 1. On October 20, 2011, the Inspection Panel registered a Request for Inspection, IPN Request RQ 11/04 (hereafter referred to as “the Request”), concerning the Red Sea – Dead Sea Water Conveyance Study Program (hereafter referred to as “the Study Pro- gram”). II. THE REQUEST 2. The R...

Complaint > None

Policy Document: Operational Guidelines Handbook for Problem-Solving and Compliance Review Services (OG)

...Requests may be written in English or in the language of the Requestor. Requests may be submitted via email, fax, mail, or hand delivery. Instructions for submitting requests are found on the OA’s website (http://www.opic.gov/who-we-are/office-of-accountability). Requests may be submitted through an individual or an organization that the Requestors have explicitly authorized to act on their behalf in making the request. For example, workers at a Project might submit a request through their ...

Complaint > Private Sector Development and Competitiveness Project (First Request)

Management Action Plan: 54-Second Management Progress Report (English)

...request was received on December 15, 2009, Management issued a Second Response on March 9, 2010 informing the Inspection Panel that this Second Response will (i) focus on the specific issues raised in the third Request, and (ii) provide an update on the Action Plan with respect to matters raised in the two previous Requests, supplemented by any additional actions considered to be warranted by the Third Request. The Inspection Panel ultimately issued a second eligibility ...

Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

Eligibility: 24-Eligibility Report (English)

...Request meet the eligibility criteria to submit a Request for Inspection, under the Resolution. The Panel therefore finds that the Requesters and the Request are eligible. F. Conclusion 31. The Request and Management Response contain conflicting assertions and interpretations about the issues, the facts, compliance with Bank policies and procedures, and actual harm and potential harm. The Panel is neither able to address these conflicting statem...

Complaint > Kosovo Power Project (Proposed)

Registration: 78-Notice of Registration (English)

...Request The Request raises several social, economic and environmental concerns, and related issues of compliance with Bank policies and procedures. The Requesters' concerns, as stated in the Request for Inspection, are elaborated below. Environmental Pollution. The Requesters state that the KPP is planned to be built in Obiliq municipality where the existing Kosovo A and Kosovo B power plants already operate, and that the "use of lignite for the needs of both existing p...

Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

Filing: 23-Request for Inspection (English)

...Request for Inspection is brief. We can provide you with more particulars. We request you to keep the identity of the claimants confidential for their own well being. DATE: SIGNATURES: Sgd CASS, Village Kasiadih, PO Charhi, Hazaribag, Jharkhand. CONTACT ADDRESS: Prerana Resource Centre, Suresh Colony Mor, Hazaribag, Jharkhand, 825 301 Tel: +91 6546 32476 FAX: +91 6546 24030 (first phone 22 226) email: cass@koel.indiax.com There are no attachments at this stage. However we will send ...

Complaint > Ombla Hydro Power Plant

Monitoring: Monitoring report V

Ombla Hydropower Project REQUEST NUMBER: 2011/06 Compliance Review Monitoring Report V – November 2016 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address Complaints through two functions: Compliance Review, which seeks to determine whet...

Complaint > Mario Covas Rodoanel - Northern Sections 1 and 2 (2011)

Eligibility: Issuance of Eligibility Memorandum

...Requester’s name and contact information for the Requester information are recorded. are available. Project and operation at issue Fulfilled Rodoanel Mário Covas Project – have been identified. Northern Section 1 (BR-L1296) and 2 (BR-L1302). The Requester resides in the Fulfilled The Request...

Complaint > El Dorado International Airport

Eligibility: Issuance of Eligibility Memorandum

...Request is eligible for the Consultation Phase. I. Request Summary 1.1 On 12 August 2011, the Independent Consultation and Investigation Mechanism (ICIM)1 received a Request from the organization COMUNIDAD (Comunidades Unidas Macroproyecto Aeropuerto El Dorado) (the Requesters), on behalf of residents of Localidad Novena de Fontibón. The Requesters are represented by Ms. Gloria Cecilia Molina Villamarín (Representative).2 The Request describes ...

Complaint > Cambodia Airport II-01/Preah Sihanouk

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These sugg...

Complaint > Vishnugad Pipalkoti Hydro Electric Project

Management Response: Summary of Management Actions(English)

...President Bank Group Senior Management Vice Presidents, Bank, IFC and MIGA Directors and Department Heads, Bank, IFC and MIGA This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank Group authorization. The Tables below summarize the Actions proposed by Management in its Report and Recommendations. Table A includes actions that address the Panel’s findings ...

Complaint > Interagua-01/Guayaquil

Eligibility: English

...President of the World Bank Group. Its mandate is to address in a fair, objective, and constructive manner complaints brought by communities or individuals affected by IFC or MIGA projects, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspec...

Complaint > Energy Loss Reduction Project (Rogun HPP, Tajikistan)

Filing: 70-Request for Inspection Attachment (English)

From the Address of the President Aral Sea yesterday 1960 of Uzbekistan at the UN General Assembly session "The Aral Sea Disaster ,which affected millions of people, living in the basin of the sea is one of the biggest ecological and hUlnanitarian catastrophes in the history of hUlnankind" . "In the course of se...

Complaint > Agri-Vie Fund-01/Kiboga

Filing: Letter of complaint regarding New Forests Company, Luwunga Plantation; IFC financing via Agri-Vie Fund PCC (Project Number: 27674), December 20, 2011

...President of the World Bank. In this context, Oxfam has met with Mr. Lars Thunell and Mr. Oscar Chemerinski (together with members of their respective staffs). A primary focus of these conversations has been how IFC can assist in achieving redress for the affected communities. Please see attached correspondence between Oxfam and IFC relating to this matter. Also attached is correspondence with the President of the World Bank. Outcome sought by the complainants The primary concern of the affected...

Complaint > Agri-Vie Fund-02/Mubende

Filing: Letter of complaint regarding New Forests Company, Namwasa Plantation; IFC financing via Agri-Vie Fund PCC (project Number: 27674), December 20, 2011

...President of the World Bank. In this context, Oxfam has met with Mr. Lars Thunell and Mr. Oscar Chemerinski (together with members of their respective staffs). A primary focus of these conversations has been how IFC can assist in achieving redress for the affected communities. Please see attached correspondence between Oxfam and IFC relating to this matter. Also attached is correspondence with the President of the World Bank. Outcome sought by the complainants The primary concern of the affected...

Complaint > India Infrastructure Fund-01/Dhenkanal District

Management Response: IFC's Response to CAO Compliance Investigation Report: India Infrastructure Fund

...President Vice President and General Counsel Global Client Services Corporate Risk & Sustainability [FC Management Response to CAO -4- October 27,2015 Investigation Report on IIF AnnexA DRAFT ACTION PLAN # ...