Complaint > PT Weda Bay Nickel-01/Weda Bay

Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

...REQUEST FOR ASSISTANCE In July 2010, a letter from Indonesian NGOs and concerned citizens was sent to the CAO (see Appendix 1). The signatories of the letter comprise both national NGOs, local NGOs and five directly-affected people living on Halmahera Island. The letter requests CAO’s assistance in addressing a number of environmental and social concerns related to the WBN project. The individual community-member complainants have requested that the CAO keep their identities confidential. ...

Complaint > Agrokasa-01/Ica

Agreement: Letter from Junta de Usarios Rio Seco, April 5, 2010

...president Mr. José Chimpler and general manager Carlos Arrese), has committed verbally and in writing to work with us, and through its membership in JUASVI to protect the aquifer and to continue its efforts to reduce water consumption through crop replacement (grapes instead of asparagus) and to not expand its crop areas, which they suggest be adopted by other farmers. 3) AGROKASA also has stated a commitment to sharing information with us regarding its irrigation progr...

Complaint > VEIL II-01/ Ratanakiri Province

Agreement: English

...requested confidentiality. In April 2014, representatives of the affected communities and HAGL chose to participate in a dispute resolution process facilitated by CAO. Following a letter in support of the process from the Ministry of Interior in October 2014, CAO has been engaging the parties to develop Ground Rules; providing dispute resolution training to community representatives, advisors and company staff; and coordinating meetings in the affected villages jointly with civil society organiz...

Complaint > Wilmar Group-02/Sumatra

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, the CAO’s Ombudsman function responds to the complaint. This document presents a summary of the assessment, and makes suggestions for next steps among the parties. 1.1 The complaint On 19 Decem...

Complaint > Tata Ultra Mega-01/Mundra and Anjar

Eligibility: English

...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO‘s first response to complaints from affected communities is an assessment of the situation carried out by its dispute resolution team. The aim of this assessment is two-fold: first, to listen to, and learn from,...

Complaint > Bidco Bev. & Det.-01/Thika

Management Response: IFC Response to CAO Investigation Report - Bidco 01 & 04 - December 2018 - English

...President and General Counsel Vice President and Chief Operating Officer 1 The information in this letter and its enclosures is provided solely in the context of the CAO process, which is a mechanism internal to IFC. Because the CAO is not a court or legal enforcement mechanism, neither this information nor the information to which it responds constitutes evidence or gives rise to any legal claims against IFC. Nothing contained herein nor in CAO's reports i...

Complaint > Bidco-04/Thika

Management Response: IFC Response to CAO Investigation Report - Bidco 01 & 04 - December 2018 - English PDF

...President and General Counsel Vice President and Chief Operating Officer 1 The information in this letter and its enclosures is provided solely in the context of the CAO process, which is a mechanism internal to IFC. Because the CAO is not a court or legal enforcement mechanism, neither this information nor the information to which it responds constitutes evidence or gives rise to any legal claims against IFC. Nothing contained herein nor in CAO's reports i...

Complaint > Rainforest Ecolodge Linkages-01/Deniyaya

Eligibility: CAO Ombudsman Assessment Report, February 2010

...request for environmental permits and other documentation – the Central Environment Authority (CEA) has confirmed that REC had obtained all necessary permits and clearances for construction based on its requirement for an Initial Impact Assessment. It noted that some requests for permits – for example for the research laboratory – had not been granted. Concerns relating to tree-felling as well as damming of local tributaries had not been substantiated...

Complaint > Altain Khuder debt & equity

Monitoring: Compliance Review Monitoring Report II

...request that this item is closed. operations, EBRD’s monitoring and reporting requirements would be re-established and an assessment of current status against the ESAP commitments would need to be undertaken. Under such a development, EBRD would promptly request and implement monitoring events that would likely 5 include a s...

Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

Compliance Report: 26-Investigation Report (English)

...Requests After the Panel receives a Request for Inspection it is processed as follows: • The Panel decides whether the Request is prima facie not barred from Panel consideration. • The Panel registers the Request—a purely administrative procedure. • The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. • The Panel then conducts a short 21 working-day assessment to determine the eligibility of the Requesters ...

Complaint > Myanma Awba Group Company Ltd.-01/Myanmar

Filing: Letter of Complaint

To: Office of the Compliance Advisor (CAO) 2121 Pennsylvania Avenue NW Washington. DC 20433 U.S.A Date: 4 October 2017 Subject: Request to withdraw the World Bank’s joint-venture investment into the Myanma Awba Group’s Chemical Pharmaceutical Factory Project, construction of which was finished in the Wahnetchaung Village area, Hmawbi Township of Yangon Division, because it is violati...

Complaint > National Drainage Program Project

Other: 34-Press Release on Board Discussion (English)

...requested by residents of Badin. The requesters, on behalf of local communities, claimed they were adversely affected by the Bank’s failure to comply with certain operational policies in connection with the Bank-financed NDP Project and earlier LBOD project. “While these older Bank-supported projects did succeed in creating opportunities for poor people in Sindh by expanding agriculture dramatically, the Inspection Panel has shown that the World Bank ─ and everyone involved in the projects ─ cou...

Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

Compliance Report: 27-Investigation Report (English)

...Request, the Panel had to decide whether the Request was prima facie not barred from its consideration. 14 The Panel found the Request to be within its jurisdiction. The Request was registered on September 30, 2002, and the Notice of Registration was sent to the Bank’s President, Executive Directors, and the Requesters. The Notice of Registration was posted on the Inspection Panel’s website. 15 Bank Management responded to the Request on October 29, 2002, withi...

Complaint > Sao Jose dos Campos Urban Structuring Program

Management Response: Submission of the final document to the Board of Executive Directors for consideration

...REQUEST 9 3.1 On June 10, 2011, Mr. Cosme Vítor, of the Central de Movimientos Populares, filed a Request on behalf of a group of residents of the Jardim Nova Esperança community in the city of São José dos Campos. The Request alleged potential socioeconomic harm to those families as a consequence of the program, as well as potentially negative environmental impacts. 3.2 Both in their Request and in the interviews held during the assessment sta...

Complaint > None

Policy Document: ADB AM Guidelines for the Protection of Key Stakeholders

1 GUIDELINES FOR THE PROTECTION OF KEY STAKEHOLDERS1 DURING THE ACCOUNTABILITY MECHANISM PROCESS I. Background 1. The Accountability Mechanism (AM) Policy (2012) of the Asian Development Bank (ADB)2 (the AM Policy) provides people adversely affected by ADB-assisted projects with an independent forum where they can voice their concerns and seek solutions to their problems. The forum also allows them to request a review of allegations of noncompliance by ADB with its operating polici...

Complaint > Natural Resource Management Project

Compliance Report: 84 - Investigation Report (English)

...requested the Board to approve the Panel’s recommendation to process this Request as part of the ongoing investigation relating to the first Request for Inspection. The Panel proposed to verify the technical eligibility of the Requesters and the Request during the planned investigation visit. The Board approved the Panel’s request to process the second Request jointly with the first Request and, if deemed eligible, that the Panel address the claims presented in this additional Request in th...

Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

Eligibility: Preliminary Assessment Report, November 2005

...requests the CAO to ‘use all of its powers and faculties to ensure that the IFC Board of Directors cease all further consideration of financing these projects’. In an addendum to the complaint, the complainants request that the CAO consider the role of MIGA, as well as that of IFC in the complaint. The CAO undertook a field assessment of the complaint between October 9 and October 14, 2005, during which it visited communities in Gualeguaychu and Fray Bentos (in the vicinity of the projects), Mer...

Complaint > Panama Canal Expansion Program

Filing: Request received by Executive Secretariat

...REQUEST – PN-MICI002-2011 Dear Inter-American Development Bank/MICI representatives, There is no question that the long-term operational success of a financially sound expansion of the Panama Canal is desired by the global community, which continues to support it through various investment mechanisms. This letter is a Request for a review of the current plan being followed by the project because of concerns that the project – which has received substantial funding from the Inter-American Develop...

Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

Filing: 24-Request for Inspection (English)

...Requested for the Power Purchase Agreement (PPA) and economic analysis of the Bujagali Dam project from World Bank, Uganda government and the developer (AES), to no avail. 4. Requested an explanation from National Environment Management Authority (NEMA) and World Bank as to why the Bujagali EIA was accepted by the World Bank before the approval of the Transmission Line EIA by NEMA. No explanation has been given. As a consequence of the above actions, we have filed a claim with the co...

Complaint > Comsur V-01/Bosque Chiquitano

Eligibility: Assessment Report, Regarding COMSUR/Don Mario Mine, November 2003

...President of that fear of harm. It would be for the President to instruct IFC to take any action. In the same vein, the CAO may not instruct COMSUR to cease or undertake any action, it is only through IFC that the CAO may hope that its recommendations have an impact. Furthermore, as an accountability mechanism of IFC/MIGA, the CAO may not opine on the quality or intent of national laws or regulations, their enforcement or matters of violation except where that may be implied from a judgment...