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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > South-West Corridor Road Project

    Compliance Report: Compliance Review Report (English)

    ...requesting the disclosure of information or documents. Even if the request of the name of a contact person was to be considered a request for information, the Bank had already addressed this request when it declined to enter into an agreement with the Complainant for collaborating in the monitoring of the Project. Moreover, by the time the communication was received, the Project had already been completed and, in substance, the letter was urging the Bank to engage in cooperation with the Complai...

    EBRD Project Complaint Mechanism - Kazakhstan
  2. Complaint > Upper Egypt Local Development Program for Results

    Management Response: Management Memorandum

    THE WORLD BANK/IFC/MIGA OFFICE MEMORANDUM DATE: February 13, 2019 TO: FROM: EXTENSION: m Imrana Jalal, Chairperson, IBRD/IDA Inspection Panel Laura Tuck, Vice-President, GGSVP 32823 SUBJECT: Upper Egypt Local Development Program for Results (Pl 57395) The Upper Egypt Local Development Program for Results (UELDP), through a sub-project in Gerga district's (Soh...

    WB Inspection Panel - Egypt - 2019
  3. Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

    Compliance Review: CAO Releases Independent Audit of IFC's and MIGA's Due Diligence for Two Pulp Mills in Uruguay, March 24, 2006

    ...requested an audit of IFC’s and MIGA’s compliance with internal due diligence procedures. The scope of the audit covers the period up to disclosure of environmental documents in July 2005. The audit does not review IFC’s decision to commission a separate cumulative impact assessment released in December 2005. ...

    IFC Compliance Advisor/Ombudsman - Argentina, Uruguay
  4. Complaint > EPS Restructuring

    Timeline: Processing steps

    Updated: 10.04.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/05 Project name: EPS Restructuring Project number: 47318 Country: Serbia Step Date Remarks 1. Complaint 2018/05 is 10 May 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Luc Zandvliet appointed ad 23 May 2018 hoc PCM E...

    EBRD Project Complaint Mechanism - Serbia
  5. Complaint > CMI Offshore

    Timeline: Processing steps

    Updated: 05.02.2019 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2017/10 Project name: CMI Offshore Project number: 47096 Country: Regional Step Date Remarks 1. Complaint 2017/10 received 19 October 2017 Complaint is received by by the PCM Officer. email. 2. Complaint 2017/10 is 20 October 2...

    EBRD Independent Project Accountability Mechanism - Regional
  6. Complaint > Lukoil Shah Deniz Stage II

    Timeline: Processing steps

    Updated: 08.05.2019 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2017/07 Project name: Lukoil Shah Deniz Stage II Project number: 46766 Country: Azerbaijan Step Date Remarks 1. Complaint 2017/07 received 5 September 2017 Complaint is received by by the PCM Officer. email. 2. Complaint 2017/07 is ...

    EBRD Independent Project Accountability Mechanism - Azerbaijan
  7. Complaint > GEORGIA - Jvari-Khorga Interconnection

    Timeline: Processing steps

    Updated: 20.07.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2017/02 Project name: GEORGIA - Jvari-Khorga Interconnection Project number: 45181 Country: Georgia Step Date Remarks 1. Complaint received by the 21 April 2017 Complaint is received by PCM Officer. email. 2. Complaint is register...

    EBRD Project Complaint Mechanism - Georgia
  8. Complaint > Krnovo Wind Farm

    Timeline: Processing steps

    Updated: 28.03.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2017/01 Project name: Krnovo Wind Farm Project number: 44546 Country: Montenegro Step Date Remarks 1. Complaint received by the 2 March 2017 Complaint is received by PCM Officer. email. 2. Complaint is registered 6 Mar...

    EBRD Project Complaint Mechanism - Montenegro
  9. Complaint > EPS Restructuring

    Timeline: Processing steps

    Updated: 26 June 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2016/01 Project name: EPS Restructuring Project number: 47318 Country: Serbia Step Date Remarks 1. Signed complaint received 16 February 2016 Complaint is received by by the PCM Officer. email. 2. Complaint is registered 23 Febr...

    EBRD Project Complaint Mechanism - Serbia
  10. Complaint > Turk Traktor

    Timeline: Processing steps

    Updated: 11 April 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2015/03 Project name: Turk Traktor Project number: 44173 Country: Turkey Step Date Remarks 1. Signed Complaint received 2 September 2015 Complaint is received by by PCM Officer. email. 2. Complaint is registered ...

    EBRD Independent Project Accountability Mechanism - Turkey
  11. Complaint > IPP4 Al-Manakher Power Project

    Timeline: Processing steps

    Updated: 4 January 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2015/02 Project name: IPP4 Al-Manakher Power Project Project number: 44284 Country: Jordan Step Date Remarks 1. Signed Complaint received by 3 August 2015 Complaint is received by PCM Officer. email. 2. Complaint is register...

    EBRD Project Complaint Mechanism - Jordan
  12. Complaint > Altain Khuder debt & equity

    Timeline: Processing steps

    Updated: 7 April 2017 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2015/01 Project name: Altain Khuder debt & equity Project number: 39581 & 43804 Country: Mongolia Step Date Remarks 1. Signed Complaint received 30 December 2014 Complaint is received by by PCM Officer. email. 2. Complaint is registere...

    EBRD Project Complaint Mechanism - Mongolia
  13. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Timeline: Processing steps

    Updated: 29 October 2015 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2013/03 Project name: EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement Project number: 17829, 27005 and 41923 Country: Serbia Step Date Remarks 1. The Complaint is received 1 October 2013 The Complainant was by...

    EBRD Project Complaint Mechanism - Serbia
  14. Complaint > Ombla Hydro Power Plant

    Timeline: Processing steps

    Updated: 2 January 2014 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2011/06 Project name: Ombla HPP Project number: 42219 Country: Croatia Step Date Remarks 1. The complaint is received 17 November 2011 Complaint received by email. by the PCM Officer 2. Complaint is registered 24 November 2011 according to PCM, RP10. Relevant partie...

    EBRD Project Complaint Mechanism - Croatia
  15. Complaint > Boskov Most Hydro Power

    Timeline: Processing steps

    Updated: 2 January 2014 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2011/05 Project name: Boskov Most Hydro Power Project number: 41979 Country: FYR Macedonia Step Date Remarks 1. The complaint is received 07 November 2011 Complaint received by email. by the PCM Officer. 2. Complaint is registered 14 November 2011 according to PC...

    EBRD Project Complaint Mechanism - Macedonia
  16. Complaint > San Francisco-Mocoa Alternate Road Construction Project - Phase I

    Eligibility: Issuance of Eligibility Memorandum

    ...requesting that the section currently connecting San Francisco to Mocoa be improved and, thus, the alternate road not be built. 3.4 The class action and the Request submitted to the ICIM have different objectives, as the ICIM Request relates solely to Project actions or omissions that violate IDB Operational Policies and, according to the Requesters, have harmed and may potentially harm the Indigenous Communities. In particular, the Requesters ...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2011
  17. Complaint > Uttaranchal Decentralized Watershed Development Project

    Management Response: 45-Management Response (English)

    ...Request RQ07/02). Management asks that the Panel consider this Request ineligible for investigation because: (i) The Request’s subject matter was not brought to Management ’s attention before the Request was filed. The Requesters contacted the Inspection Panel on March 7, 2007. They subsequently sent an email to the Country Director on March 17, 2007, requesting a meeting. As the Country Director was on leave the Requesters received an automated ...

    WB Inspection Panel - India - 2007
  18. Complaint > Ituango Hydropower Plant

    Appraisal: Assessment Report Public Disclosure

    ...requesters and civil society 22 June organizations supporting the request Registration of the request and notification thereof to the requesters and IDB 3 July Management 13 July Approval of the extended deadline for the determination of eligibility Telephone call with the representative of the requesters and civil society 18 July orga...

    IDB Independent Consultation and Investigation Mechanism - Colombia - 2018
  19. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Eligibility Report (English)

    ...President that the Panel had received a request for inspection 4 (“Request”) to investigate the World Bank’s compliance with a number of its policies and procedures in the preparation of the China Western Poverty Reduction Project. A copy of the Notice of Registration and a copy of the Request were sent to the President. Bank management (“Management”) was notified that it must provide the Panel no later ...

    WB Inspection Panel - China - 1999
  20. Complaint > Reventazon HPP-01

    Eligibility: CAO Assessment Report - Reventazon HPP 01 - March 2017 - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS LIST OF ACRONYMS ......................................................................................................

    IFC Compliance Advisor/Ombudsman - Costa Rica - 2017