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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Eskom Investment Support Project

    Other: 65-Press Release on Board Discussion (English)

    ...Request, namely that South Africa’s legal and institutional framework for environmental and social safeguards supports the application of the Use of Country Systems policy, and that the Medupi power plant entails substantial environmental and social risks raised in the Request that have to be carefully managed moving forward.” He added, “The Panel believes that its findings represent constructive contributions towards addressing these concerns, and highlights the importance of transparency and e...

    WB Inspection Panel - South Africa - 2010
  2. Complaint > Togo LCT-01/Lome

    Filing: Complaint - English

    ...requested a meeting with IFC Project Manager. A few days later, our brothers in the Diaspora who are aware of the situation, advised us to contact your institution, the INSPECTION PANEL. On 16 September 2014, we wrote a letter to request a meeting with IFC Manager and a new environment impact study in relation to this project. That is when the World Bank Resident Representative, Togo office wrote a reply saying that he had forwarded our request to IFC and that the World Bank...

    IFC Compliance Advisor/Ombudsman - Togo - 2015
  3. Complaint > Santiago-Valparaiso-Viña Toll Road Guarantee

    Filing: Request Receipt

    ...request, and therefore see no possibility of voluntarily and informally negotiating to obtain specific compliance measures for the repair and mitigation of the harm caused by the Bank-financed project. VII.- Phases of the Request The claimants and requesters ask for the Consultation and Compliance Review Phases to be initiated. Jorge Echaurren Vial Pitama Reservoir Irrigation Right-holders Association ...

    IDB Independent Consultation and Investigation Mechanism - Chile - 2016
  4. Complaint > Urban Development Project and Douala Infrastructure Development Project (not registered)

    Registration: 50-Notice of Non Registration

    ...Requests if he or she finds that the Request i s without doubt manifestly outside the Panel’s mandate. Because the Projects closed, respectively, on June 30, 1988, and June 30, 1994, the Panel i s not registering the Request in the Panel’s Register, and i s advising the Requesters o f this decision. In making this determination, the Panel notes the many significant concerns stated by the Requesters, described above, as well as the perception o f the Requesters that a promise to deal with their p...

    WB Inspection Panel - Cameroon - 2007
  5. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-Third Management Progress Report (English)

    ...Request for Inspection, IPN Request RQ07/06, concerning the Second Urban Environmental Sanitation Project (UESP II) in Ghana. The Request was submitted by the Accra-based Centre on Housing Rights and Evictions (COHRE) on behalf of the Agyemankata community, which lives in the area known as Kwabenya within the Greater Accra Metropolitan Area (the Requesters). The Request focused on one of the sub- components of the overall Project, namely the proposed Kwabenya sanitary landfill. The Requesters cl...

    WB Inspection Panel - Ghana - 2007
  6. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

    ...request. We had a formal meeting with the IFC staff in Delhi by the end of January 2011 to personally request information about the FI funding, including those financed through IIF. Stating procedural and technical issues, they refused to give any information on the location, the client company (ies) or name of sub- project/s. 1.3 We also requested IDFC in October 2010 about basic project information including location, company, name of the project and the social and environm...

    IFC Compliance Advisor/Ombudsman - India - 2011
  7. Complaint > Institutional Reform Development Policy Financing

    Management Response: 57-Responses to Questions from the Requesters and the Inspection Panel

    ...Requesters and the Inspection Panel September 2010 • The Requesters would like to know whether or not the Bank acted on remarks submitted by civil society organizations (the Requesters indicate that they “cannot be sure or absolutely certain that observations and views expressed by civil society during consultations are translated into reality and actually adopted by the Bank or are merely a formality”): Stakeholder consultations, when properl...

    WB Inspection Panel - Yemen - 2009
  8. Complaint > Shuakhevi HPP

    Timeline: Processing steps

    OFFICIAL USE Updated: 30.07.2019 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2019/01 Project name: Shuakhevi HPP Project number: 45335 Country: Georgia Step Date Remarks 1. Complaint 2019/01 is 18 February 2019 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Luc Zandvliet appointed ad 1 March 2019 hoc PCM ...

    EBRD Independent Project Accountability Mechanism - Georgia
  9. Complaint > GrCF - Belgrade Green Boulevard

    Timeline: Processing steps

    Updated: 29.10.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/10 Project names: Belgrade Green Boulevard Project numbers: 49267 Country: Serbia Step Date Remarks 1. Complaint 2018/10 is 6 August 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Ana Toskic appointed ad 31 August 2018 hoc PCM ...

    EBRD Project Complaint Mechanism - Serbia
  10. Complaint > GrCF - Banja Luka District Heating

    Timeline: Processing steps

    Updated: 24.08.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/07 Project name: GrCF - Banja Luka District Heating Project number: 49407 Country: Bosnia & Herzegovina Step Date Remarks 1. Complaint 2018/07 is 17 May 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Victor Thorpe appointed ad 23...

    EBRD Project Complaint Mechanism - Bosnia and Herzegovina
  11. Complaint > Sarajevo Urban Roads Development Project

    Timeline: Processing steps

    Updated: 21.12.2018 European Bank for Reconstruction and Development Project Complaint Mechanism Request number: 2018/06 Project name: Sarajevo Urban Roads Development Project Project number: 42889 Country: Bosnia & Herzegovina Step Date Remarks 1. Complaint 2018/06 is 15 May 2018 registered according to PCM RPs 11-13. Relevant parties are informed. 2. Ana Toskic appoint...

    EBRD Project Complaint Mechanism - Bosnia and Herzegovina
  12. Complaint > South-West Roads: Western Europe-Western China International Transit Corridor (CAREC-1b & 6b) - 1st request

    Filing: 66-Request for Inspection (English)

    ...Request for Inspection Initial Request (February 5, 2010) To: Executive Secretary; The Inspection Panel 1818 H Street, NW, Washington DC 20433, USA Fax: 202-522-0916; or c/o the appropriate World Bank Country Office 1. We, _____ and _____, represent persons living in the Republic of Kazakhstan: Birlik settlement, Karashik Rural District, city of Turkestan, South Kazakhstan Oblast. Our addresses are attached. 2. Damage may be caused to us by deficiencies or omissions by the World Bank dur...

    WB Inspection Panel - Kazakhstan - 2010
  13. Complaint > Second Urban Environment Sanitation Project

    Management Action Plan: 49-Second Management Progress Report (English)

    ...Request for Inspection, IPN Request RQ07/06 (hereafter referred to as “the Request”), concerning the Second Urban Environmental Sanitation Project (UESP II) in Ghana, financed by IDA Credit No. 3889-GH. The Request for Inspection was submitted by the Accra-based Centre on Housing Rights and Evictions (COHRE) on behalf of the Agyemankata community, which lives in the area known as Kwabenya within the Greater Accra Metropolitan Area (hereafter referred to as the “Requesters”). The Request focused ...

    WB Inspection Panel - Ghana - 2007
  14. Complaint > Lukoil Overseas-03/Berezovka

    Eligibility: English

    ...requesting that the case be transferred to CAO Compliance for appraisal. Following this request, and in light of the difference in opinion between the complainants and the company on how best to move forward, the CAO Ombudsman initiated a conference call in March 2009 with the directors of Green Salvation and the Berezovka Initiative Group to discuss their request for a third audit appraisal. The ombudsman also discussed the request separately with Crude Accountability. During the conferen...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  15. Complaint > Cambodia Airports-01/Phnom Penh

    Eligibility: CAO Assessment Report - Cambodia Airports 01- Phnom Pehn February 2014 - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents.......................................................................................

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  16. Complaint > VEIL II-01/ Ratanakiri Province

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org –2– TABLE OF CONTENTS TABLE OF CONTENTS ......................................................................................................

    IFC Compliance Advisor/Ombudsman - Cambodia - 2014
  17. Complaint > Oyu Tolgoi-02/Khanbogd

    Eligibility: CAO Assessment Report - English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– Table of Contents Table of Contents................................................................................................

    IFC Compliance Advisor/Ombudsman - Mongolia - 2013
  18. Complaint > Axzon-01/Halych and Kalush

    Eligibility: CAO Assessment Report Complaint regarding IFC Axzon Project (#31990), Kalush and Galych Districts, Ivano-Frankivsk region, Ukraine ENGLISH

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ......................................................................................................

    IFC Compliance Advisor/Ombudsman - Ukraine - 2014
  19. Complaint > Marlin-01/Sipacapa

    Filing: Statement on the IFC-financed Marlin Mine, Guatemala by Civil Society Organizations, June 2006

    ...President, World Bank Lars Thunell, Vice-President, International Finance Corporation Rashad Kaldany, Director, Oil, Gas, Mining and Chemicals Department, International Finance Corporation Meg Taylor, Compliance Advisory Ombudsman

    IFC Compliance Advisor/Ombudsman - Guatemala
  20. Complaint > Harmon Hall-02/Puerto Vallarta

    Eligibility: English - CAO Assessment Report Harmon Hall 02-06 March 18 2014

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS LIST OF ACRONYMS ............................................................................................

    IFC Compliance Advisor/Ombudsman - Mexico - 2014