Complaint > Reventazon HPP-01

Management Response: English

...President of the World Bank Group. The CAO is not a court or legal enforcement mechanism and nor is CAO a substitute for international court systems or court systems in host countries. Nothing contained herein nor in CAO's reports constitutes evidence or gives rise to any legal claims against IFC or is intended as a waiver of any of IFC's privileges and immunities under its Articles of Agreement or any other applicable law, and IFC reserves all rights. 2 https://youtu.be/2xg6Ie-OeYM 3 The ...

Complaint > Reventazon HPP-02

Compliance Review: English

...President of the World Bank Group. The CAO is not a court or legal enforcement mechanism and nor is CAO a substitute for international court systems or court systems in host countries. Nothing contained herein nor in CAO's reports constitutes evidence or gives rise to any legal claims against IFC or is intended as a waiver of any of IFC's privileges and immunities under its Articles of Agreement or any other applicable law, and IFC reserves all rights. 2 https://youtu.be/2xg6Ie-OeYM 3 The ...

Complaint > Transport Sector Development Project - Additional Financing

Management Action Plan: Second Management Progress Report

...Request for Inspection of the TSDP. As some of the issues raised in the Request had not previously been communicated to Management, the Panel did not register the Request, to provide Management with an opportunity to address the concerns. On September 11, 2015, the Panel received another Request for Inspection (the Request), raising similar concerns. The Request was registered on September 28, 2015. The Request raised serious allegations, including road workers’ sexual relations with minor ...

Complaint > Transport Sector Development Project - Additional Financing

Management Action Plan: First Management Progress Report

...Request had not previously been communicated to Management, the Panel did not register the Request, to provide Management with an opportunity to address the concerns. 5. On September 11, 2015, the Panel received another Request for Inspection (“the Request”) from three representatives of the Bigodi and Nyabubale-Nkingo communities in Uganda (“the Requesters”), raising similar concerns to those set forth in the December 19, 2014 Request. The Request was registered on September 28, 201...

Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

Compliance Report: 22-Investigation Report (English)

...REQUESTS When the Panel receives a Request for Inspection, it is processed as follows: 1. The Panel decides whether the Request is prima facie3 not barred from its consideration. 2. The Panel registers the Request—a purely administrative procedure. 3. The Panel sends the Request to Bank Management, which has 21 working days to respond to the allegations of the Requesters. 4. On receipt of Management’s response, the Panel conducts a short (21 working-day) assessment to determine the eli...

Complaint > Harmon Hall-01/Mexico

Eligibility: Ombudsman Assessment Report: Complaint Regarding Concerns about IFC's Harmon Hall Project (#29753), Mexico, July 2012

...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO‟s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a...

Complaint > Bujagali Energy-05/Bujagali

Eligibility: English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situ...

Complaint > Bilt Paper-02/Sipitang

Management Response: IFC Management Response to CAO Compliance Investigation Report - Bilt-02 - May 15, 2018

...President and General Counsel Vice President and Chief Operating Officer 2 Annex: IFC Tabulated Management Response: Bilt Paper B.V. CAO Finding IFC's Response Actions Taken or Proposed IFC Appraisal 1 Given a range of significant Agree. NIA potential E&S risks and impacts ...

Complaint > Lukoil Overseas-01/Berezovka

Compliance Review: English

...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. CAO compliance appraisals and audits consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement ...

Complaint > Tata Tea-02/Assam

Eligibility: CAO Assessment Report_Tata Tea-02_November _2013 - English

...Request for house repairs and/or house extensions grievances never receive a response workers claim. Workers are not aware how the process works beyond the concerns, name of requester and date being registered. Respect and dignity  Workers don’t feel respected as shareholders due to lack of continued communic...

Complaint > Alex Dev-01/Wadi al-Qamar

Eligibility: CAO Assessment Report - Alex Dev -01 April 2016 English

...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org. –2– TABLE OF CONTENTS 1. OVERVIEW .........................................................................................................

Complaint > Bankers Petroleum-01/Patos

Eligibility: English

...requesting him to forward it to CAO. The Tirana-based complainant said he had not read the entire complaint before forwarding it to CAO. Upon receiving that complaint, on March 13, 2013, CAO requested verification from the Tirana- based complainant that he represents residents of Zharrëz. On March 19, he forwarded to CAO –8– a letter written by the Zharrëz-based engineer, signed by 18 residents of Zharrëz, requesting the complainant’s a...

Complaint > Second Rural Enterprise Support Project

Management Response: 89-Management Response and Addendum (English)

...Request vi. The Request for Inspection was submitted by three NGOs on behalf of others who declare they live in project regions. The Requesters claim that RESP II has harmed those they represent and their communities through the inadequacy of the project’s measures to prevent Bank funds from contributing to “Government orchestrated forced labor” in the iii Uzbekistan cotton sector. The Requesters claim that the Bank is noncompliant with ...

Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

Filing: 37-Request for Inspection Annex 17

...President de la Republique g) Un representant du Cabinet du Vice-President de la Republique charge de la Commission Reconstruction et; Un representant du Cabinet du Vice-President de la Republique charge de la Commission Economique et Financiere ; i) Deux representants du Comite Professionnel Bois de la Federation des Entreprises du Congo, non concernes directement par les dossiers a I'etude ; Deux representants de...

Complaint > Nairobi Metropolitan Services Improvement Project

Management Response: Management Response

...Request; and Section V presents Management’s response. Annex 1 contains the Requesters’ claims, together with Management’s detailed responses, in table format. Annex 2 provides timelines of Project planning and stakeholder consultation. II. THE REQUEST 3. The Request for Inspection was submitted by three residents of the Muthurwa area in Nairobi, Kenya, who have requested confidentiality (hereafter referred to as the “Requesters”). 4. The R...

Complaint > Serra do Mar and Atlantic Forest Mosaics System Socioenvironmental Recovery Program

Eligibility: Issuance of Eligibility Memorandum

...request. According to Section 54 of the ICIM Policy, the requester may wish to ask for a Compliance Review by the Panel. Within the next two (2) business days, the Executive Secretariat will post the notice of registration on the Registry and notify the Requester, the Board, the President, Management and the Project Executing Agency or Borrower of said registration, and the contents of this memorandum. Isabel Lavadenz‐Paccieri ...

Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

Eligibility: 26-Eligibility Report (English)

...request for Inspection, IPN Request RQ02/1 (hereafter referred to as Request II) concerning the Yacyretá Hydroelectric Project. This is the second time the Yacyretá Project has been the subject of a Request for Inspection before the Inspection Panel. The first time was in September 1996 and the Request then (INSP/R96-2, hereafter referred to as Request I) raised issues similar, often even identical, to those raised now in Request II. YACYRETÁ PROJECT BACKGROUND 2. Yacyretá is a multi-billi...

Complaint > Southern Transport Development Project (STDP)

Compliance Report: CRP Final Report [PDF] (Management Response and Requester Response to CRP Draft Report are attached)

...request for compliance review (Request) on the Southern Transport Development Project 1 (STDP or Project) in Sri Lanka. The Request was submitted by the Joint Organization of the Affected Communities of the Colombo Matara Highway (JO or Requesters). The Request is in Appendix 1. The CRP met in December 2004 and determined that the request was eligible, and as required under the CRP Operating Procedures, recommended to the ADB's Board of Directors (Board) to authorize the CRP to conduct a c...

Complaint > Wilmar Group-03/Jambi

Filing: 3rd Complaint about Wilmar International, Forest Peoples Programme and signatories, November 9, 2011

Forest Peoples Programme 1c Fosseway Business Centre, Stratford Road, Moreton-in-Marsh GL56 9NQ, UK tel: +44 (0)1608 652893 fax: +44 (0)1608 652878 info@forestpeoples.org www.forestpeoples.org Meg Taylor Vice President Compliance Advisory Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, NW Washington DC 20433, USA Fax: +1 202 522-7400 e-mail: cao-compliance@ifc.org 9th November 2011 Dear Meg, ...

Complaint > Rondonia Natural Resources Management Project

Eligibility: Additional Review (English)

...Request, communities previously adversely affected in Rondonia by the POLONOROESTE program expected beneficial effects from the implementation of PLANAFLORO according to the standards and timetable promised by the Bank, but expectations were not met. Therefore, on June 14, 1995, the intended beneficiaries represented by local non governmental organizations (“NGOs”) requested the Panel to investigate (“Request for Inspection”) the reasons for the Bank’s failure to carry out its commitment t...