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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Southern Transport Development Project (STDP)

    Monitoring: Annual Monitoring Report [PDF]Report sent to Requesters

    ...request for compliance review (Request) on the Southern Transport Development Project1 (STDP or Project) in Sri Lanka. The Request was submitted by the Joint Organization of the Affected Communities of the Colombo Matara Highway (Requesters). The CRP determined that the request was eligible, and the Board of Directors (Board) of the Asian Development Bank (ADB) authorized the CRP to conduct a compliance review. The Panel reviewed and investigated the request and submitted to the Board its ...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka - 2007
  2. Complaint > Nenskra HPP

    Timeline: Processing steps

    ...President and the Board of Directors pursuant to PCM RP 33. 5. Eligibility Assessment 1 October 2018 Report is publicly released and posted on the PCM website pursuant to PCM RP 33 (a). 6. Ad hoc PCM Expert is 3 October 2018 Pursuant to the request of the appointed as the Compliance PCM Expert, the PCM Expert’s Review Expert for the contract for the completion of Complaint and the assignment ...

    EBRD Independent Project Accountability Mechanism - Georgia
  3. Complaint > Land Administration Project

    Filing: 38-Request for Inspection (English)

    ...Request. The current and potential damages ment ioned above stand out as a result of the lack of compliance on the part of the Bank of the operating procedures and policies related to the project’s design, assessment and implementation. 6) Requesters claims prior to submitting the Request Before reaching the decision of presenting this Request, Ofraneh and the affected communities took a series of steps designed towards a constructive dialogue with the institutions involved in the project. After...

    WB Inspection Panel - Honduras - 2006
  4. Complaint > Celulosas de M'Bopicua (CMB) & Orion-01/Argentina & Uruguay

    Compliance Report: CAO Audit of IFC's and MIGA's Due Diligence of Celulosas de M'Bopicua and Orion Paper Mills, Februrary 22, 2006

    ...request from IFC (see Chapter 3.2.2). The Orion project In the case of the Orion project, the EA was submitted to DINAMA on March 31, 2004. DINAMA’s review up to December 2004, involved six requests for supplementary information and analysis covering a range of topics, including assessment of the cumulative impacts of the Botnia and CMB projects in relation to water, air, and odor. A seventh request was made on December 20, 2004, and the response to this was dated January 17, 2005. On December 6...

    IFC Compliance Advisor/Ombudsman - Argentina, Uruguay
  5. Complaint > Yanacocha-02/Cajamarca

    Agreement: November 2001

    ...requested that in the course of future visits, a presentation be made at the school of communication on dispute resolution practices. Choropampa 1. At the request of elected leaders of Magdalena and Choropampa and members of civil society, and with the support of Minera Yanacocha and the knowledge of the Peruvian government, the CAO has agreed to convene and organize a team of medical experts, with international standing, to conduct a medical review....

    IFC Compliance Advisor/Ombudsman - Peru
  6. Complaint > BTC Pipeline-33/Vale

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situ...

    IFC Compliance Advisor/Ombudsman - Georgia - 2011
  7. Complaint > Orion-02/ Gualeguaychu

    Eligibility: English

    ...requests the Court to indicate provisional measures concerning alleged breaches by Uruguay of obligations incumbent upon it under the Statute of the River Uruguay, a treaty signed by the two States on 26 February 1975, with a view to establishing the joint machinery necessary for the optimum and rational utilization of that part of the river which constitutes their joint boundary3. Furthermore, on November 29, 2006 Uruguay submitted a request to the ICJ for the indication of provisional me...

    IFC Compliance Advisor/Ombudsman - Uruguay - 2019
  8. Complaint > Private Power Generation Project

    Other: 44-Press Release

    ...President Robert B. Zoellick. “I welcome the report of the Inspection Panel on how to focus our efforts on improving the Bujagali project. We can demonstrate that the World Bank Group can help develop vital clean energy sources while safeguarding other environmental and local concerns.” Responding to a request from the National Association of Professional Environmentalists (NAPE), a Ugandan non-governmental organization, the Inspection Panel investigated the World Bank’s compliance with its oper...

    WB Inspection Panel - Uganda - 2007
  9. Complaint > Lukoil Overseas-01/Berezovka

    Compliance Review: Terms of Reference for Audit of IFC's Involvement in the Karachaganak Project, June 2007

    ...President of the World Bank requests from IFC as defined in the 2006 updated Operational Guidelines. Terms of reference C - I - R7 - Y06 – F085 3

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  10. Complaint > North Eastern Region Capital Cities Development Investment Program

    Filing: Complaint

    ...request you to kindly take immediate note and action to safeguard us from extinction. Thanking You Yours Faithfully, Agnes Kharshiing, President of the CSWO(Civil Society Women’s Organization) Bomfyle Road, Laitumkhrah, Shillong, Meghalaya, India. Copy to the : Mr. A Joshi, Director (UD), MOUD, New delhi -110001, India. Mr. P.Naik IAS, Principal secy, UAD, Government of Meghalaya, Mr. Sultan Hafeez Rahman, Director General , SARD, ADB, HQ ...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2011
  11. Complaint > National Drainage Program Project

    Filing: 34-Request for Inspection (English)

    ...President of Pakistan Annex-8 Email correspondence with ADB Annex-9 Email correspondence with World Bank Country Director Annex-10 Email correspondence with NDP task team leader Annex-11 Hunger strike demand letter for cancellation of NDP loan Annex-12 Media Reporting of Hunger Strike Annex-13 Pictures and Media Reporting of May, 2004 rally in Badin Sindh Pakistan Annex-14 Letter of Taluka Nazim Badin Sindh Pakistan to President of...

    WB Inspection Panel - Pakistan - 2004
  12. Complaint > Galnaftogaz-01/Kiev

    Eligibility: CAO Assessment Report - GNG Ukraine - March 2019 - English

    ...request in May 2017. According to the Complainants, Guel Park’s judicial request was not well-founded and should not have been granted. The Complainants request that GNG stop all retaliation measures and intimidation of residents and remove the lien they obtained on the three apartments belonging to the Complainants. The Complainants indicated they are not interested in a dialogue with GNG and would like CAO to initiate a Compliance process, particularly to address the issue of ...

    IFC Compliance Advisor/Ombudsman - Ukraine - 2019
  13. Complaint > Phnom Penh to Ho Chi Minh City Highway Project

    Dispute Resolution: Final Report

    ...request for comments, and the complainants' request to postpone the consultation process, were dispatched on the same day and crossed enroute to their destinations. 9 ADB. 2009. Kingdom of Cambodia: Capacity Development for Income Restoration Programs. Manila (TA 7366- CAM). http://www.adb.org/Projects/project.asp?id=43174

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2010
  14. Complaint > Madhya Pradesh Water Sector Restructuring Project (2010) (First Request)

    Registration: 72-Memorandum to the Executive Directors (English)

    ...Request for Inspection6 from Requesters representing a number of residents of Gwalior city. In accordance with its Operating Procedures,7 the Panel sought additional information from the Requesters and informed the Requesters once again of the need to make prior contact with Bank Management according to Panel procedures. The Requesters have since confirmed to the Panel that they have been in communication with Bank Management regarding the problems they are facing. 8 Subsequently, as e...

    WB Inspection Panel - India - 2010
  15. Complaint > Parana Biodiversity Project

    Registration: 41-Notice of Registration (English)

    ...Request for Inspection (the “Request”), dated June 23, 2006, related to the Brazil: Paraná Biodiversity Project (the “Project”) financed under the Global Environmental Facility (GEF Trust Fund No 051007). The Request was submitted by a non-governmental organization (NGO) based in the State of Paraná, Brazil. The Requesters have asked the Panel that their names and their organization’s name be kept confidential. The Request for Inspection is composed of a...

    WB Inspection Panel - Brazil - 2006
  16. Complaint > Bujagali Energy-04/Bujagali

    Eligibility: English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The CAO assessment is conducted by CAO’s Ombudsman function. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised by the complainant(s); (2) gather information on how other stakeholders see the situation;...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  17. Complaint > Bidco-04/Thika

    Eligibility: CAO Assessment Report - Kenya Bidco-04 - February 2018- English

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by IFC/MIGA-supported projects in a manner that is fair, objective, and constructive, and to enhance the social and environmental outcomes of those projects. For more information, see www.cao-ombudsman.org – ii – TABLE OF CONTENTS LIST OF ACRONYMS ..................................................................................................

    IFC Compliance Advisor/Ombudsman - Kenya - 2018
  18. Complaint > South-West Corridor Road Project

    Monitoring: Compliance Review Monitoring Report I

    SOUTH-WEST CORRIDOR ROAD PROJECT REQUEST NUMBER: 2014/04 Compliance Review Monitoring Report I – May 2017 The Project Complaint Mechanism (PCM) is the independent accountability mechanism of the EBRD. PCM provides an opportunity for an independent review of complaints from one or more individual(s) or organisation(s) concerning an EBRD project, which allegedly has caused, or is likely to cause harm. PCM may address complaints through two functions: Compliance Review, which seeks to determine w...

    EBRD Project Complaint Mechanism - Kazakhstan
  19. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Closing Report: English

    ...President end the members of the Executive Board. In May 2009, the CAO team prepared for convening a meeting between the company and the members of the communities of Goyena and Abangasca. This preparation required a lot of communication with both parties, and it finally was agreed that the meeting would take place on June 20 at the school in Nueva Vida. The CAO team also learned that the Company and the community members had started new meetings and a relationship with the new President of the ...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  20. Complaint > Forest Concession Management and Control Pilot Project

    Registration: 36-Notice of Registration (English)

    ...Request for Inspection CAMBODIA: Forest Concession Management and Control Pilot Project (FCMCPP) (Credit No. 3365-KH and Trust Fund No. 26419-JPN) On January 28, 2005, the Inspection Panel received a Request for Inspection, dated January 21, 2005, (the “Request”) related to the above-referenced Project (sometimes also referred to as the “FCMCPP”). The NGO Forum on Cambodia submitted the Request on its own behalf and on behalf of affe...

    WB Inspection Panel - Cambodia - 2005