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WB Accountability Mechanism
May the IAM monitor implementation of changes?
Other
Benchmark Category
Monitoring and Follow-up of Outcomes of IAM Process
Date of Policy Review
Dec, 2022
Page Updated On:
Nov. 12, 2025, 6:04 p.m.
Citations
Notes
For compliance review, Management is responsible for monitoring. However, in limited cases, the Board may authorize the Panel to independently verify implementation of actions that have been agreed between Management and the Borrower. For dispute resolution, the DRS may monitor agreements at the parties' request.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review