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WB Accountability Mechanism

May the IAM monitor implementation of changes?

Other

Benchmark Category

Monitoring and Follow-up of Outcomes of IAM Process

Date of Policy Review

Dec, 2022

Page Updated On:

Nov. 12, 2025, 6:04 p.m.

Notes

For compliance review, Management is responsible for monitoring. However, in limited cases, the Board may authorize the Panel to independently verify implementation of actions that have been agreed between Management and the Borrower. For dispute resolution, the DRS may monitor agreements at the parties' request.

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review